Malea McLaws
Boise
Summary
Experienced professional in beverage preparation and inventory management, dedicated to maintaining health standards and optimizing team performance. Proven adaptability in diverse environments, having worked in drive-thru ,café only , and a non licensed stores. knowledgeable in barista tasks, barista trainer tasks, and shift supervisor tasks.
Overview
8
8
years of professional experience
Work History
Barista Shift Supervisor
Starbucks
Twin Falls
05.2024 - Current
- Trained in shift tasks and barista tasks. I have been a shift lead for almost six months. Before those six months, I was in the barista role.
- Coach and lead baristas and shift leads in a respectful manner.
- Delivered green apron service daily, contributing to overall customer satisfaction.
- Managed inventory and organized the store to support our needs.
- Practiced product sequencing and FIFO methods during each shift to maintain inventory organization.
- Maintain cleanliness of store by practicing health standards and following sirens eye.
Barista
Smiths Food And Drug
Burley
09.2023 - 05.2024
- Prepared high-quality beverages for customers using espresso machines and blenders.
- Operated point-of-sale systems, ensuring timely and accurate order processing.
- Worked at this non-license store. This made my barista position take on my responsibilities. It also included some inventory tasks and food pulls.
Barista
Starbucks
King of Prussia
04.2021 - 07.2023
- Crafted high-quality beverages following standardized recipes to ensure consistency and customer satisfaction.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Engaged with customers to take beverage orders and provide recommendations based on individual taste preferences.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Collaborated with team members to ensure timely service during peak hours.
- Maintained cleanliness and organization of workstations and equipment.
Bakery Assistant/ To go attendant
The Cheesecake Factory
King Of Prussia
08.2020 - 04.2021
- Engaged with customers to provide product information and recommendations.
- Provided efficient customer service by taking correct orders and assisting customers in a timely manner.
- Maintained cleanliness and organization of bakery area to enhance customer experience.
- Packaged finished products for display and customer orders consistently.
- Inspected packaged items for quality and adherence to safety standards.
- Collaborated with kitchen staff to ensure timely food delivery.
Brand Associate
Old Navy
King Of Prussia
10.2019 - 03.2020
- Provided exceptional service and product knowledge to engage customers and drive sales.
- Supported inventory by restocking merchandise and organizing displays regularly.
- Monitored sales floor for customer needs and addressed inquiries promptly.
- Managed cash register transactions with accuracy and efficiency during peak hours.
- Processed returns according to company policy.
- Assisted customers with fitting room needs and ensured comfort during their visit.
Assistant
Law office of David Hamilton
Twin Falls
09.2017 - 07.2019
- Transcribed audio recordings of legal proceedings into written documents accurately and efficiently.
- Identified and resolved discrepancies between audio recordings and transcribed documents to ensure accuracy.
- Organized case files and maintained accurate records to support legal proceedings.
- Managed office supplies inventory to ensure availability of essential resources for daily operations.
Education
High School Diploma -
Upper Merion Area High School
King Of Prussia, PA06-2020
Bachelor of Science - Counseling And Applied Pychological Sciences
Arizona State University
Tempe, AZSkills
- Beverage preparation
- Coffee brewing techniques
- Coffee knowledge
- Health standards compliance
- Point-of-sale operation
- Inventory management
- Barista trainer
- Shift supervisor
- Customer engagement
- Inclusive practices
Languages
English
Professional
Timeline
Barista Shift Supervisor
Starbucks
05.2024 - Current
Barista
Smiths Food And Drug
09.2023 - 05.2024
Barista
Starbucks
04.2021 - 07.2023
Bakery Assistant/ To go attendant
The Cheesecake Factory
08.2020 - 04.2021
Brand Associate
Old Navy
10.2019 - 03.2020
Assistant
Law office of David Hamilton
09.2017 - 07.2019
High School Diploma -
Upper Merion Area High School
Bachelor of Science - Counseling And Applied Pychological Sciences
Arizona State University