Microsoft Word
Maman Hermawan
DKI JAKARTA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level {HELPDESK} position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
4
4
Certifications
Work History
HELP DESK ASSURANCE WIFI
TELKOM AKSES INDONESIA
Jakarta, JK
07.2015 - 01.2024
- Proved successful working within tight deadlines and a fast-paced environment
- Demonstrated leadership skills in managing projects from concept to completion
- Identified issues, analyzed information and provided solutions to problems
- Developed and maintained courteous and effective working relationships
- Self-motivated, with a strong sense of personal responsibility
- Worked flexible hours across night, weekend, and holiday shifts
- Worked effectively in fast-paced environments
- Strengthened communication skills through regular interactions with others
- Participated in team projects, demonstrating an ability to work collaboratively and effectively
Education
Some College (No Degree) - Information Technology
UNIVERSITAS BINA SARANA INFORMATIKA
JAKARTA PUSAT 12.2019 - 08.2023
High School Diploma -
SMAN 1 KETAPANG
Lampung, KB 07.2013 - 08.2015
Skills
Quality Assurance
Networking
Team Management
Troubleshooting
Computer Skills
Time Management
Certification
COMPUTER NETWORK
03-2023
CCNA ROUTING AN SWITCHING
02-2021
EL- LEARNING CYBER SECURITY
11-2021
FTTH TECNOLOGY
04-2021
Timeline
COMPUTER NETWORK
03-2023
EL- LEARNING CYBER SECURITY
11-2021
FTTH TECNOLOGY
04-2021
CCNA ROUTING AN SWITCHING
02-2021
Some College (No Degree) - Information Technology
UNIVERSITAS BINA SARANA INFORMATIKA
12.2019 - 08.2023
HELP DESK ASSURANCE WIFI
TELKOM AKSES INDONESIA
07.2015 - 01.2024
High School Diploma -
SMAN 1 KETAPANG
07.2013 - 08.2015
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