Mandi Stacey
Idaho Falls,ID
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Senior Admissions/Front Desk Receptionist
Mountainview Hospital
02.2023 - Current
- Trained new receptionists in company policies, software usage, and standard operating procedures to ensure consistency in service quality.
- Handled phone calls professionally and courteously while directing them to appropriate departments or personnel as needed.
- Maintained confidentiality of sensitive data to protect patient and business information.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed data entry and filing to keep records updated for easy retrieval.
- Handled assignments independently with good judgement and critical thinking skills.
Small Business Co-Owner/Head Seamstress
In Season Sportswear
07.2016 - 01.2023
- Collaborated with co-owner on critical decision-making regarding business growth opportunities and strategic partnerships.
- Managed day-to-day operations of the small business, overseeing personnel schedules and handling customer inquiries as needed.
- Managed financial aspects of the business, including budgeting, bookkeeping, and tax preparation.
- Established strong relationships with vendors to negotiate favorable pricing, ensuring cost-effective purchasing decisions.
Bonneville Online High School Records Secretary
Bonneville Joint School District 93
04.2015 - 01.2017
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
Education
Business/Accounting
Dixie Applied Technology College
Saint George, UTHigh School Diploma -
Dixie High School
St. George, UT05.1993
Skills
*Currently taking the CPC/APC accreditation course
*References available upon request
Timeline
Senior Admissions/Front Desk Receptionist
Mountainview Hospital
02.2023 - Current
Small Business Co-Owner/Head Seamstress
In Season Sportswear
07.2016 - 01.2023
Bonneville Online High School Records Secretary
Bonneville Joint School District 93
04.2015 - 01.2017
Business/Accounting
Dixie Applied Technology College
High School Diploma -
Dixie High School
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