MANISSA IZAMILLANDA
Pegawai Swasta
BREBES,central java
Summary
Dynamic and dedicated restaurant waiter with experience at Rennaisance Okinawa Resort, excelling in service quality and customer satisfaction. Skilled in order taking and table setting, I fostered strong relationships with guests while maintaining a clean and organized dining environment. Proficient in Japanese (JLPT N3), I consistently enhanced the dining experience.
Overview
3
3
years of professional experience
1
1
Certificate
Work History
Restaurant Waiter
Rennaisance Okinawa Resort
Okinawa, Okinawa
04.2024 - 04.2026
- Bussed and reset tables to keep dining room and work areas clean.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
Restaurant Waiter
Izakaya Okinawa Jepang
Okinawa, Okinawa
04.2023 - 04.2024
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas for optimal guest experience.
Education
No Degree - Manajemen
Universitas Terbuka
UTLNJepang 04.2001 -
High School Diploma -
Smk Negeri 1 Brebes
Brebes 04.2001 -
Skills
Service quality
Customer service
Japanese level JLPT N3
Certification
JLPT N3
Timeline
JLPT N3
12-2024
Restaurant Waiter
Rennaisance Okinawa Resort
04.2024 - 04.2026
Restaurant Waiter
Izakaya Okinawa Jepang
04.2023 - 04.2024
No Degree - Manajemen
Universitas Terbuka
04.2001 -
High School Diploma -
Smk Negeri 1 Brebes
04.2001 -