Maradu Sianturi

Directed data center operations, ensuring reliability and uptime across all facilities. Managed technical teams and external vendors to achieve service excellence. Ensured compliance with regulatory safety and security standards through robust governance frameworks. Led planning and execution of data center expansions, system upgrades, and asset improvements. Monitored operational KPIs to enhance efficiency and support cost optimization initiatives.

Facilitated cross-functional teams in implementing strategic initiatives elevating operational efficiency and enhancing team collaboration.

Formulated and implemented comprehensive project plans aligning resources with organizational objectives to drive results.

Guided junior staff, enhancing professional development and elevating overall team performance.

Assessed market trends to shape strategic decisions, securing competitive advantage within industry.

primarily accountable for overseeing facility management in oil and gas sector for Indonesia and Brunei Darussalam:

• Facilitate senior-level guidance for facilities managers and teams, ensuring comprehensive leadership development and performance evaluation processes
• Leverage comprehensive understanding of business discipline and its synergy with other areas to drive team and departmental goals.
• Diagnose and resolve complex technical and operational challenges.
• Understand and recognize broader impact across the department.
• Improve and change existing methods, processes, and standards within job discipline.
• Develop and implement strategic plans for facility operations, maintenance, and capital improvement projects across multiple regions.
• Conduct regular regional facility inspections, ensuring compliance with local, state, and federal regulations and driving operational efficiencies.
• Manage and optimize budgets, including capital expenditures, operating budgets, and variance reports across multiple regions.
• Foster and maintain positive client relationships, addressing and resolving complex facility issues and conducting high-level meetings.
• Oversee and negotiate with vendors and contractors, ensuring quality service and cost-effectiveness.
• Lead initiatives to enhance environmental health and safety procedures across all facilities under your purview.
• Enhanced safety standards across all facilities by conducting regular audits, addressing deficiencies, and providing staff training.
• Conduct advanced process and procedure training on maintenance, repairs, and safety best practices.
• Engage in high-level problem-solving, addressing organizational challenges.
• Increased operational efficiency of regional facilities by consistently monitoring performance metrics and adjusting strategies as needed.
• Evaluated potential new sites for expansion based on factors such as accessibility, infrastructure availability, zoning requirements & market demand.

Primarily responsible to manage the Facility Management in Banking & IT Business Area:

• Manage multiple functions of building operations and maintenance for a facility, portfolio of buildings & data center of significant complexity.
• Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
• Conducts client meeting on unresolved facility of buildings & data center issues in an expeditious and professional manner.
• Communicates to client regarding property profiles, emergency preparedness plans, site inspections, facility audits, work order progress reports, and other related reports.
• Manages and coaches facilities staff to deliver excellent service levels for the client within budget.
• Managing and review building and Data center governance (SOP, MOP, EOP, etc).
• Do researches and implements new processes and technology to improve operational efficiency.
• Develops and recommends strategic facility management of buildings & data center objectives for clients.
• Managing and reviews various budget reports for multiple building and data center facilities.
• Develops environmental health and safety procedures for buildings & data center facilities. These procedures include emergency actions plan, disaster recovery, business continuity, and other related procedures.
• Responsible for facility inspections for quality assurance on periodical basis.
• Ensure facility procedures comply with local, state, and local regulations
• Produces and maintain various facility management reports for building & DC
• Implemented and developed operational standards, policies and procedures.
• Oversees management of capital projects
• Prepares and manages departmental budgets for all multiple services.

Primarily responsible to manage the Facility Equipment Operation & Maintenance in Banking & IT Business Area:

• Control & Monitoring process for Planned Preventive Maintenance (PPM) & Condition Based Maintenance (CBM) in area and ensure any aspect in maintenance facility business process is running well.
• Perform Engineering Assessment & Technical Recommendation for critical equipment such as: HVAC, Switchgear, Transformers, UPS, Power Generator, BMS, FM200, FAS, HSSD, Security System (CCTV, Door Access, Alarm), etc
• Managing & review Racking & Stacking process, electrical cables & networks installation process, etc.
• Perform Engineering Analysis, Gap Analysis, Failure Analysis to support maintenance continuous improvement.
• Do performance Review & Evaluation for Planned Preventive Maintenance & Condition Based Maintenance.
• Support commercial/sales team for technical survey, BOQ, BDC, solution document, etc to develop corporate business.
• Perform saving energy initiative to support corporate purpose.
• Manage budget for PPM, Reactive Maintenance, Ad hoc, and LCR Program (Life cycle replacement).
• Arrange & Plan QMA (Quality Management Assurance) activities agenda.
• Ensure Operational Global Framework (OPF) implemented in all areas
• Create and deploy the Playbook & other related technical document to area.
• Proactively interacting with area/site teams, sub functions and contractors to systematically resolve problems and other operational issues.
• Support for commercial process document related facility maintenance scope, such as: rate card of services, maintenance cost baseline, vendor management, etc.

Primarily responsible for the Integrated Facility Management Operation in 3 areas (Bintaro, Bandung, & Pekan Baru):

• Perform Lead the Facility Operations team and work with peer teams to identify required engineering changes in infrastructure systems, define project scope, schedule, and supervise these projects.
• Direct the development and review of operational standards (SOP, WI, Standard Parameter).
• Support, coordinate, and monitor vendor activities, ensuring work activities meet scope of work and follow established procedures.
• Find creative solutions to support reduction of operational costs and maximization of infrastructure utilization.
• Prepare facility operations post-incident reports, root cause analysis, and corrective action plans.
• Maintain and support reporting to ensure the data centre remains compliant with government safety and environmental requirements.
• Accountability for the overall performance of the SLA, DC performance management against KPI’s (Availability, PUE, Temperature, Humidity), cost savings initiatives, and customer satisfaction.
• Support the Client/PDG business manager implement this new business strategy through delivering sales presentations, virtual tour, etc.
• Lead the development, implementation and administration of operational processes, programs and systems in the data centre.
• Evaluated facility operations and personnel for safety and health regulations compliance.
• Develop and manage the data centre maintenance program and ensure it is delivered and coordinated to align with the DC availability.
• Development and management of facilities budget for maintenance, repairs, capital and general operating costs; bottom-up development of yearly budgets.
• Act as primary technical and operational contact for PDG, both as the technical lead and local point of escalation during emergency events and day to day operations.
• Ensure the risk management program and processes are fully implemented and audited in accordance with PDG policy.

Oversee company equipment management and maintenance operations.

• Assessed operational equipment needs through thorough questioning and requirement qualification. Recommended alternative equipment options to enhance operational efficiency.
• Established internal equipment rental scheme to enhance operational support for department. Directed maintenance management by prioritizing tasks and overseeing personnel schedules.
• Planned scheduled maintenance outages as part of preventive maintenance program.
• Verifies Performance Evaluations are being performed on technical work force by his/her direct report.
• Drives the Maintenance and Reliability initiative focused on Preventive & Predictive Maintenance.
• Orchestrates collaboration with external inspections to ensure efficient project management and uphold personnel safety.
• Oversee, uphold, and institute maintenance procedures for production lines to ensure production meets or exceeds budget
• Developing and maintaining quality maintenance standards & associate safety standards.
• Conducted training meetings to enhance associate and supervisor skills. Facilitated 1-on-1 development sessions to refine leadership abilities
• Established and maintained departmental budget through financial statement analysis. Monitored line efficiencies to optimize operational performance. Tracked labor costs and expenses to ensure budgetary compliance.
• Contribute to designing and developing future production capacities by attending design meetings
• Oversee maintenance of safety and quality systems as assigned.
• Maintains operational/production assets and facility, parts inventory, monitoring purchase orders, invoice approvals, & manages the department budget.
• Managed a team of technicians, providing guidance and support for skill development and performance improvement.
• Sourcing potential suppliers and vendors, build and maintain relationships with suppliers & vendors, negotiate for efficient pricing.

Primarily responsible for the General Electric GE90 series engine installed in the Boeing 777-ER fleet and Honeywell Auxiliary Power Unit (APU):

• Improving the operational efficiencies of the Aircraft with conduct RAM (Reliability Availability and Maintainability) analysis and reliability modeling.
• Responsible for the Engineering and Maintenance functions to ensure Aircraft Power Plant and APU are well maintained to perform at optimum levels.
• Achieve efficient and effective maintenance of quality service provided to all employees and third party.
• Responsible for timely delivery of maintenance program and participate in coordinating for maintenance planning and scheduling.
• Lead and performing troubleshooting for significant problem to find the root cause.
• Undertaking Engine and APU management for removal, staggering, and avoid unplanned engine removal.
• Managed project timelines effectively by setting priorities and allocating resources efficiently, ensuring timely completion of deliverables as per stakeholder expectations.
• Analyzes technology trends, human resources needs, and market demand to plan projects.
• Forecasts maintenance operation and costs of Aircraft Power Plant and Auxiliary Power Unit (APU) and directs preparation of budget requests.
• Performing engine and APU health monitoring, trend analysis, removal forecasting, engine scope of work, maintenance program development (power plant), engineering services and technical support.
• Collaboration with production, material, and marketing staff to determine engineering feasibility, cost effectiveness and customer demand for new and existing services.
• Facilitated knowledge sharing among team members by organizing regular technical workshops and training sessions, promoting continuous learning within the department.

Heavy Equipment & Trailers Specialist for Volvo, Komatsu, Caterpillar, etc.

• Develop and optimized maintenance plans, task lists and procedures, for all routine maintenance activities.
• Provide expertise and methodology in mechanical maintenance, with emphasis on heavy equipment maintenance and condition monitoring.
• Performance Analysis and improvement especially in MTBF (Mean Time Between Failure ) component.
• Maintained open communication channels to verify prescribed operational levels for equipment and tasks.
• Developing and deploying work scope of heavy equipment repair and maintenance (job sequence engineering analysis and material procurement).
• Developing and perform root cause analysis and FMEA of heavy equipment until closure and perform troubleshooting in the form of engineering review including giving technical input.
• Managing workshop equipment and tools for supporting recondition activities and synergy teamwork with other division for enhancing production activities.
• Verify BOM quality (Bills of Material) i.e manufacturer and model and ensure technical accuracy.
• Undertake review and analysis of man-hours spent for heavy equipment and mechanical equipment maintenance.
• Lead and provide direct technical support to technicians, group leaders, supervisors of Mechanical Services in shop and Site Maintenance team whenever required.

• Prepare all about requirement technical information for tender.
• Seek technical information for next tender from client.
• Do technical meetings with client.
• Coordination with client in pre'project.
• Introduce our company to client and propose the services