Marcee Weist
Post Falls
Summary
Detail-oriented administrative professional with extensive experience in providing exceptional customer service, managing schedules, and supporting team projects. Known for strong organizational skills and adaptability in fast-paced environments, contributing positively to team dynamics and operational success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Client Excellence Coordinator
Precision Tax Relief
Coeur d'Alene, ID
03.2022 - 01.2026
- Acted as the main point of contact for client inquiries, providing timely and accurate responses.
- Coordinated client intake processes, enhancing efficiency and accuracy of information collection.
- Managed communication between clients and tax professionals, facilitating timely responses to inquiries.
Accounts Payable Specialist
KWI Properties, LLC
Post Falls, ID
12.2021 - 02.2022
- Processed and verified invoices, purchase orders, and expense reports for accuracy and compliance with company policies
- Managed vendor relationships by resolving payment discrepancies, answering inquiries, and maintaining open lines of communication
- Maintained organized filing system for all accounts payable documents, for easy retrieval when needed
Bank Teller II
Mountain West Bank
Coeur d'Alene, ID
03.2021 - 12.2021
- Triaged 100 to 200 calls per day while rearranging schedules to accommodate patient emergencies.
- Completed client transactions accurately, recommending additional services based on patient needs.
Project SEARCH Job Coach
Tesh, Inc.
Coeur d'Alene, ID
10.2020 - 03.2021
- Provided one-on-one coaching and support to individuals seeking employment, helping them develop job search strategies and improve their interview skills
- Conducted comprehensive assessments of clients' skills, interests, and goals to identify suitable career paths and job opportunities
- Collaborated with employers to understand their hiring needs and match qualified candidates from the client pool
- Advocated for reasonable accommodations at workplaces ensuring equal access for individuals with disabilities
Patient Services Representative
SCL Medical Group
Butte, MT
07.2019 - 07.2020
- Provided exceptional customer service to patients, a fostering a pleasant experience throughout their visit
- Scheduled and confirmed patient appointments, efficiently managing a high volume of calls and inquiries
- Assisted with the check-in process by verifying patient demographics, collecting co-payments, and explaining office policies
Receptionist/Administrative Assistant
Butte Veterinary Center
Butte, MT
07.2018 - 07.2019
- Triaged 100 to 200 calls per day while rearranging veterinarian schedules to accommodate patient emergencies
- Completed 100+ client transactions a day by accurately collecting payment and recommending additional veterinary services based on individual patient need
Education
Paralegal Studies -
University of Great Falls
Great Falls, MT05.1999
No Degree - Accounting/Business Management
Western Governors University
Salt Lake City, UTSkills
- Customer service
- Event planning
- Data entry
- Microsoft Office
Certification
Driver's License
Timeline
Client Excellence Coordinator
Precision Tax Relief
03.2022 - 01.2026
Accounts Payable Specialist
KWI Properties, LLC
12.2021 - 02.2022
Bank Teller II
Mountain West Bank
03.2021 - 12.2021
Project SEARCH Job Coach
Tesh, Inc.
10.2020 - 03.2021
Patient Services Representative
SCL Medical Group
07.2019 - 07.2020
Receptionist/Administrative Assistant
Butte Veterinary Center
07.2018 - 07.2019
Paralegal Studies -
University of Great Falls
No Degree - Accounting/Business Management
Western Governors University
Personal Information
Driving License: Yes
Micro-Credentials in Applied Business Skills, Management, and Business Essentials