Marci Barnes
Chubbuck
Summary
Escrow Officer at AmeriTitle with proven expertise in real estate transactions and exceptional customer service. Successfully managed multiple accounts, ensuring accurate document preparation and timely disbursement of funds. Recognized for enhancing client relationships and streamlining closing processes, demonstrating strong problem-solving skills and meticulous attention to detail.
Experienced with managing escrow accounts and ensuring compliance with all relevant regulations. Utilizes strong organizational and communication skills to facilitate seamless real estate transactions. Knowledge of legal requirements and industry best practices ensures high-quality service for all clients.
Overview
28
28
years of professional experience
Work History
Escrow Officer
AmeriTitle
02.2021 - Current
- Managed multiple escrow accounts simultaneously, balancing financial transactions and minimizing risk of errors.
- Prepared detailed settlement statements for each transaction, accurately reflecting funds received and disbursed.
- Developed strong relationships with clients by providing exceptional service, earning repeat business and referrals.
- Collaborated with real estate agents and lenders to expedite closing times on property sales.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to escrow transactions.
- Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
- Maintained strict confidentiality in handling sensitive customer information, adhering to privacy laws and best practices.
- Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.
- Consistently met deadlines for preparing necessary paperwork for closings while maintaining high-quality work standards.
Medical Receptionist
Physicians Immediate Care
03.2012 - 02.2021
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Performed various administrative tasks by filing, copying and faxing documents.
Bookkeeping Administrative Assistant
Continental Fuel
01.1998 - 03.2001
- Managed accounts payable and receivable tasks, maintaining accurate records and reducing errors.
- Implemented efficient filing systems for easy access to important financial documents, improving overall organization within the department.
- Improved financial accuracy by maintaining organized and up-to-date financial records.
- Streamlined bookkeeping processes for increased efficiency and time management.
Education
Associates - Administrative Assistant
ISU Technical College
Pocatello, ID12-1997
Skills
- Title document review
- Closing document preparation
- Real estate closing processes
- Notary public certification
- Loan document review
- Loan document packages
- Document preparation
- Funds disbursement
- Industry networking
- Problem-solving
- Customer service
- Attention to detail
- Multitasking
- Reliability
- Microsoft Word
- Microsoft Excel
- File organization
- Customer and client relations
- Scheduling and calendar management
- Appointment scheduling
- Professional communication
- Data entry
- Computer skills
- Microsoft Excel
- File organization
- Customer and client relations
- Scheduling and calendar management
- Appointment scheduling
- Professional communication
- Data entry
- Computer skills
Timeline
Escrow Officer
AmeriTitle
02.2021 - Current
Medical Receptionist
Physicians Immediate Care
03.2012 - 02.2021
Bookkeeping Administrative Assistant
Continental Fuel
01.1998 - 03.2001
Associates - Administrative Assistant
ISU Technical College
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