Mardhika Riadi
Jaksel
Summary
My name is Mardhika Riadi, I’m the specialist of Project Management, Digital Solution & Consulting and Operation & technology. I graduated from Parahyangan Catholic University majoring in Civil Engineering in2004, then continue to MBA degree at Bandung Institute of Technology (ITB) in2009. I started my career as Management Trainee in Astra International, then continue to Microsoft Indonesia as the Sales & Channel Development Manager, then I spent most of my career in multinational company in tech & consulting, with majority client list are coming from FMCG, automotive and financial services.
Overview
12
12
years of professional experience
1
1
Certification
Work History
AVP
Marsh
01.2020 - Current
- Responsible for the B2B2C business of Marsh Indonesia by supporting the customers / employees / partners of Marsh’s client on Affinity business and being the product champion of Marsh tech platform named Bluestream for Technology enablement to support the Affinity business by creating the while labelled technology insurance
- Successfully implementing the end-to-end platforms for Indonesian leading P2P, Japanese vehicle manufacture, Indonesian leading leasing company for Heavy Equipment industry and Indonesian Digital Bank
- To support one of world leading Japanese car manufacture in Indonesia for the Extended Warranty insurance program and the digital for automotive dealers throughout Indonesia
- The outcome is increasing the number of transaction from around20 to150 transactions by month, speed up the process from1 week to5 minutes, and reduce the human error by90%
- Successfully creating the process flow and supporting system with Marsh’s first leasing company business in Indonesia by creating the single hub solution for all insurance panels of Heavy Equipment, by increasing the revenue by1.5 times, lengthen the project duration to more than5 years, speed up the process from1 week to5 minutes and reduce the human error to80%
- To help designing the technology requirement for Peer-to-peer lender companies in Indonesian by successfully managing more than150 transactions per month, USD300 K revenue with the seamless process for stop loss notification, premium calculation and certificate generation
Digital Business Integration Manager
Accenture
08.2017 - 09.2019
- Stream Lead of the Route-to-Market project in European confectionery company for Distribution Coverage & Sales Organization Stream Lead, by successfully helping the client in the strategy level on increasing the business on General Trader Market
- Change Management Lead for DaaS (Device-as-a-Service) project in Indonesian largest heavy equipment group company by successfully managing the >300 employees within the organization for device management system
- Functional lead for Business Process Re-Engineering project on retail business in one of the largest SOW bank in Indonesia by transforming the conventional business process that usually take2 weeks process into less than1 hour process through digital deployment
- Team leader to conduct the design thinking for Indonesian largest rental company & Indonesian largest airline company by successfully leading the team starting from market research to understand the business challenge, expectation and define the opportunities, then to held the ideation workshop for strategic initiative
- The outcome is creating the new business of On Board Diagnostic Implementation (OBD) for one of Indonesian largest rental company
SEA Campaign Manager
Brandtone
09.2014 - 03.2017
- Business Application Lead for SEA market that responsible to design Business Logic & technology requirement for campaign & reward system of both end consumer and partners (Mostly general trader) for SEA Market by successfully secure the business from Thailand & Indonesia market for Tech implementation, telco adoption and product management
- Managing the strong relationship with some key clients, e.g
- One of the world largest FMCG company based in Europe, Dutch dairy company & one of the largest tobacco company in the world based on UK with the result is Indonesia became the top5 leading subsidiaries in global Brandtone
- Awarded Brandtone Global Achievement for category of ‘Collaboration’ in2017 due successfully solving the problem on tech and business process for client’s B2B business
- Leading the analytics based in Dublin for project performance result and business sustainability especially for the refreshment product category from world leading FMCG based in UK
Client Service Team Lead
Yahoo
03.2013 - 08.2014
- Team leader Client Servicing department in Yahoo! Indonesia that responsible of business performance and technology solution in Indonesia market
- Assigned as the country representative of Subject Matter Expert (SME) for Pipeline Management tools that successfully adopting the internal technology migration for creative ads management dashboard
- Managing the key client of Yahoo! Indonesia majority in tech, telco, FMCG clients and best deal platform
- In2012, Indonesia was the number1 in terms of revenue performance in SEA
- Awarded Yahoo! Best Campaign Manager in SEA due successfully managing the key client, people champion of creative ads, and Yahoo! SEA ambassador for analytics
Education
Master of Business Administration -
Bandung Institute of Technology
01.2011
Bachelor of Engineering - Civil Engineering Studies
Parahyangan Catholic University
01.2004
Skills
- Project Management
- Technology Solution
- User Experience
- Operation
- Industry expertise: FMCG, Automotive and financial services
Hobbies and Interests
General Secretary of Ikatan Alumni SMA Pangudi Luhur (IKA PL) period2025 –2028, Head of Alma Mater Development Division (Bidang Pengembangan Almamater) of Ikatan Alumni SMA Pangudi Luhur (IKA PL) period2022 –2025, Head of Ushers & Audio Visual of Indonesian Catholic Community named Catholic Fellowship Jakarta (CFJ), period2017 –2022, Committee Lead of Accenture Q2 Annual Meeting in2019, Organized2018 SWA Magazine – Accenture Digital Maturity Survey for14 industries in Indonesia, Sports – Football & Basketball enthusiast, Enjoy movies, sports, traveling and culinary experience
Language
English and Indonesian
Certification
- Asosiasi Ahli Pialang Asuransi & Reasuransi Indonesia (APARI) Jakarta, Indonesia Dec2024
- Courses: Pendidikan Ahli Pialang Asuransi Dan Reasuransi Indonesia (APAI)
- Asosiasi Ahli Pialang Asuransi & Reasuransi Indonesia (APARI) Jakarta, Indonesia Jan2023
- Courses: Pendidikan Ajun Ahli Pialang Asuransi Dan Reasuransi Indonesia (AAPAI)
- Accenture Design Thinking Training, Jakarta, Indonesia Dec2018
- Courses: financial analysis & valuations, design thinking, structured problem solving, effective communications and business simulation
- Accenture Management Consulting University, Bangalore, India Mar2018
- Yahoo SEA Advanced Development Program, Singapore, Singapore Nov2013
Accomplishments
· General Secretary of Ikatan Alumni SMA Pangudi Luhur (IKA PL) period 2025 – 2028
· Head of Alma Mater Development Division (Bidang Pengembangan Almamater) of Ikatan Alumni SMA Pangudi Luhur (IKA PL) period 2022 – 2025
· Head of Ushers & Audio Visual of Indonesian Catholic Community named Catholic Fellowship Jakarta (CFJ), period 2017 – 2022
· Committee Lead of Accenture Q2 Annual Meeting in 2019
· Organized 2018 SWA Magazine – Accenture Digital Maturity Survey for 14 industries in Indonesia
Interests
Sports – Football & Basketball enthusiast
Enjoy movies, sports, traveling and culinary experience
Timeline
AVP
Marsh
01.2020 - Current
Digital Business Integration Manager
Accenture
08.2017 - 09.2019
SEA Campaign Manager
Brandtone
09.2014 - 03.2017
Client Service Team Lead
Yahoo
03.2013 - 08.2014
Bachelor of Engineering - Civil Engineering Studies
Parahyangan Catholic University
- Asosiasi Ahli Pialang Asuransi & Reasuransi Indonesia (APARI) Jakarta, Indonesia Dec2024
- Courses: Pendidikan Ahli Pialang Asuransi Dan Reasuransi Indonesia (APAI)
- Asosiasi Ahli Pialang Asuransi & Reasuransi Indonesia (APARI) Jakarta, Indonesia Jan2023
- Courses: Pendidikan Ajun Ahli Pialang Asuransi Dan Reasuransi Indonesia (AAPAI)
- Accenture Design Thinking Training, Jakarta, Indonesia Dec2018
- Courses: financial analysis & valuations, design thinking, structured problem solving, effective communications and business simulation
- Accenture Management Consulting University, Bangalore, India Mar2018
- Yahoo SEA Advanced Development Program, Singapore, Singapore Nov2013
Master of Business Administration -
Bandung Institute of Technology
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