Mari Maldonado

• Designed and updated menus to enhance guest experience and brand consistency
• Booked live music and coordinated entertainment schedules
• Planned, organized, and executed private events including setup and decor
• Managed front of house operations, ensuring smooth service flow and guest satisfaction
• Created staff schedules and maintained proper coverage for all shifts
• Trained and onboarded new employees on service standards and expectations

Managed service, trained staff, handled bar operations, increased sales

• Worked across multiple roles supporting operations

• Delivered high level service and guest experience

• Maintained sterile environments, followed infection control protocols, and handled biohazard materials in surgical and patient care areas.

• Executed floor set changes and visual merchandising to align with brand standards
• Assisted with store layout transitions, product placement, and seasonal resets
• Maintained organized and visually appealing sales floor to enhance customer experience
• Supported team during high-traffic shifts while balancing customer service and operational tasks
• Worked efficiently under time constraints to complete floor updates and merchandising deadlines

• Oversaw daily operations including staff coordination, shift management, and service flow
• Supervised and trained team members to maintain service standards and efficiency
• Assisted with scheduling, task delegation, and opening and closing procedures
• Resolved customer concerns and ensured positive guest experiences
• Supported overall business operations and team performance