Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maria Leon

Twin Falls

Summary

Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.

Overview

21
21
years of professional experience

Work History

Cashier

Pizza Pie Cafe
09.2024 - Current
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Salad Maker and Cashier

Golden Coral
09.2022 - 08.2024
  • Improved customer satisfaction by consistently providing fresh and high-quality salads.
  • Assured consistency across all salad offerings by following established recipes and closely monitoring the outcome.
  • Enhanced salad presentation with attention to detail and creative arrangements.
  • Demonstrated excellent multitasking abilities by preparing multiple orders simultaneously without sacrificing quality or accuracy.
  • Maintained a clean and sanitary work environment, adhering to all health department regulations and guidelines.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Call Center Sales Representative

C3
11.2016 - 11.2018
  • Increased customer satisfaction by efficiently handling inbound and outbound sales calls.
  • Navigated multiple software platforms concurrently while engaging customers in conversations, enhancing multitasking skills in a fast-paced environment.
  • Developed long-term relationships with customers by providing exceptional service and tailored solutions.
  • Enhanced team productivity by collaborating on strategies to improve call center performance metrics.
  • Managed escalated calls professionally, resolving complex issues effectively while maintaining rapport with callers.
  • Strengthened customer loyalty through empathetic listening and understanding individual requirements.

Packaging Operator

Chobani
04.2014 - 11.2016
  • Communicated effectively with team members and supervisors to address any concerns or issues that arose during daily operations.
  • Labeled, recorded, and inspected packaging to prepare for shipment or storage.
  • Managed multiple tasks simultaneously while meeting tight deadlines, maintaining high-quality standards in all aspects of work performed.
  • Ensured proper labeling of packages according to regulatory requirements, avoiding potential fines or product recalls due to noncompliance.

Deli Clerk

Walmart
01.2009 - 04.2014
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.

Bakery Clerk

WinCo Foods
01.2004 - 01.2009
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
  • Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.

Education

Associate in Electronics Engineering Technology - Electrical, Electronics And Communications Engineering

College of Southern Idaho
Twin Falls, ID

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Customer relations
  • Written and verbal communication
  • Order taking
  • Attention to detail

Languages

Spanish
Native or Bilingual

Timeline

Cashier

Pizza Pie Cafe
09.2024 - Current

Salad Maker and Cashier

Golden Coral
09.2022 - 08.2024

Call Center Sales Representative

C3
11.2016 - 11.2018

Packaging Operator

Chobani
04.2014 - 11.2016

Deli Clerk

Walmart
01.2009 - 04.2014

Bakery Clerk

WinCo Foods
01.2004 - 01.2009

Associate in Electronics Engineering Technology - Electrical, Electronics And Communications Engineering

College of Southern Idaho
Maria Leon