Summary
Overview
Work History
Education
Skills
References
Timeline
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Maria Pascacio

Boise

Summary

Dynamic Medical Assistant with extensive experience at Integrity Mental Health, excelling in medication management and patient coordination. Bilingual in Spanish and English, I effectively communicate with diverse populations. Proficient in phlebotomy and HIPAA compliance, I foster a welcoming environment while ensuring meticulous clinical documentation and adherence to infection control protocols.

Overview

4
4
years of professional experience

Work History

Medical Assistant

Integrity Mental Health
Boise
05.2023 - 02.2025
  • Greet and check in patients; obtain medical records, history, current medications, allergies, and previous treatments.
  • Coordinate follow-ups, lab draws, injections, referrals, and medication refills. Remind patients of upcoming appointments.
  • Medication management: monitor and track medication schedules and usage. Document and communicate any adverse reactions or side effects related to medications.
  • Assist in maintaining an accurate and organized medication inventory, and submit any prior authorizations to the pharmacy in a timely manner.
  • Prepare examination rooms for patient visits, ensuring they are clean, stocked, and properly set up. Assisted providers in monitoring Spravato patients during in-office treatment. Assist with insurance verification and billing procedures as needed.
  • Promote a welcoming and empathetic environment for individuals facing clinical teams for appropriate action. Assist with other duties or special projects, as assigned by the clinical or administrative staff.

Phlebotomy Technician

Treasure Valley Lab
Boise
04.2023 - 05.2023
  • Greet patients and visitors in a prompt, professional, and respectful manner.
  • Patient check-in: verify insurance, including eligibility, and update patient demographic information; maintain medical records, and ensure that the patient registration form is updated for the current year.
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Sorts, delivers mail, faxes medical records, and other correspondence.
  • Stored collected specimens according to established protocols for transport to the laboratory.
  • Monitored inventory levels of supplies necessary for performing phlebotomy duties.
  • Assisted in training new employees on proper phlebotomy techniques.
  • Performed venipuncture and skin puncture on patients of all ages.
  • Ensured the cleanliness and sterilization of phlebotomy equipment and work area.
  • DNA training, including blood work and buckle swabs. Drug screens, urine, and blood.
  • Performs all other duties assigned by the supervisor.

Patient Service Representative

Valley Family Health Care
Vale
06.2021 - 10.2021
  • Greet patients and visitors in a prompt, professional, and respectful manner.
  • Verified patients' insurance and payment methods during admissions or check-in processes.
  • Assisted with the completion of medical forms and records.
  • Handled high volume of incoming calls, providing exceptional customer service to patients and families.
  • Ensured all necessary paperwork was completed prior to patient visits.
  • Scheduled patient appointments and procedures.
  • Sort, deliver mail, fax medical records, and other correspondence.
  • Performs all other duties assigned by the supervisor.

Education

Medical Assistant

Treasure Valley Community College
06-2021

Some College (No Degree) - Phlebotomy Technician Certification

Phlebotomy Training Specialists
Boise, ID
06-2020

High School Diploma -

Nyssa High School
05-2014

Skills

  • Bilingual Spanish and English
  • Completed a 164-hour Medical Assistant Externship
  • Completed 16 out of 40 hours of the Medical Interpreter Workshop
  • Phlebotomy Technician - 1 year of practical application / Venipuncture 100
  • State Regulations Knowledge
  • HIPAA Compliance, OSHA Compliance
  • Infection control and aseptic procedures
  • Charting and clinical documentation
  • IV Technician
  • Certified CPR

References

References available upon request.

Timeline

Medical Assistant

Integrity Mental Health
05.2023 - 02.2025

Phlebotomy Technician

Treasure Valley Lab
04.2023 - 05.2023

Patient Service Representative

Valley Family Health Care
06.2021 - 10.2021

Medical Assistant

Treasure Valley Community College

Some College (No Degree) - Phlebotomy Technician Certification

Phlebotomy Training Specialists

High School Diploma -

Nyssa High School
Maria Pascacio