MARIAH GOMEZ
Nampa
Summary
I am a highly dedicated and professional individual who is always willing to learn and take on new tasks. Friendly and motivated seeking a Front Desk position. Known for being a fast learner with strong communication and organizational skills. Eager to provide excellent customer service, assist with daily operations, and contribute to a welcoming and efficient front office environment.. I believe that punctuality is key. I thrive in a team environment but am also a self starter and can work independently.
Overview
5
5
years of professional experience
Work History
Patient Service Representative
Saint Alphonsus Medical Center
Caldwell
01.2026 - Current
- Assisted patients with scheduling appointments and managing healthcare inquiries.
- Coordinated patient check-in and check-out processes for efficient service delivery.
- Provided information on insurance options and payment plans to patients.
- Trained new team members on office procedures and customer service protocols.
- Answered incoming calls in a professional manner.
- Verified insurance information, collected payments, and scheduled appointments.
- Adhered to HIPAA regulations when handling confidential patient information.
- Assisted with scheduling follow-up appointments according to provider availability.
- Scanned completed forms, identification and insurance cards, maintaining patient documents folder.
- Greeted patients upon arrival and directed them to the appropriate area.
- Ensured all necessary paperwork was completed prior to patient visits.
- Maintained a clean and organized reception area.
- Performed administrative duties such as filing, faxing, photocopying.
- Obtained necessary signatures for privacy laws and consent for treatment.
- Managed patient check-in process, ensuring accurate data entry of personal and insurance information.
Cash Office Associate
TJMAXX
Nampa
10.2025 - 01.2026
- Generated and analyzed daily reports relating to cash deposits and register operations.
- Prepared bank deposits and change orders in accordance with company policies.
- Managed customer refunds and returns quickly and efficiently while maintaining a positive attitude.
- Utilized strong communication skills when interacting with customers face-to-face or over the phone.
- Efficiently balanced the daily register totals and reconciled discrepancies.
- Collaborated with loss prevention to reduce shrink and theft from business.
- Identified potential risks associated with fraudulent activities such as skimming devices or counterfeit bills.
- Kept work area clean, neat, and orderly throughout the day.
Nanny
Mattie Karel
Boise
08.2024 - 07.2025
- Worked with her son from 3 months to 11 months.
- Crafts/Art Work to develop creativity and imagination.
- Bottle feeding as well as solid foods.
- Communicating with both parents how his day went.
Direct Care Staff/Caregiver
St. Fillan's
Meridian
01.2024 - 08.2024
- Responsibilities Included: Administering medication.
- Taking and recording vital signs.
- Making meals and helping patients understand proper nutrition.
- Going to doctors' appointments and picking up groceries, medications, etc.
- Spending quality time with the patient.
- Assisting them with mobility issues, such as getting in and out of their wheelchair or getting out of bed.
- Doing household chores and helping with personal care/hygiene.
Assistant Teacher
KinderCare
Dublin
03.2023 - 11.2023
- Responsibilities Included: Worked with children ages 6 weeks to of age.
- Encouraged team building and social skills in circle time.
- Play and recreation outdoors to provide down time and spatial recognition understanding the environment around you.
- Crafts/Art Work to develop creativity and imagination.
- Guiding children through social queues and understanding personal space.
- Diffusion of difficult situations, teaching children although you may not have your way it can be turned into a positive situation.
- Communications with Parents and drafting incident reports in the event that a child has an accident.
Shift Leader
Old Navy
Walnut Creek
10.2022 - 02.2023
- Responsibilities Included: Greeting and communicating with customers via phone and in person.
- Merchandise management, cash handling, received recognition for being 2nd in the store for credit card offerings.
- New Hire training in register skills, merchandising, and company policy.
Manager
Dominos Pizza
Pleasanton
04.2022 - 09.2022
- Responsibilities Included: Greeting and communicating with customers.
- Cash handling and register work.
- Food preparation and delivery within company standards.
- New Hire training in register skills, Selling game cards for the kids to play on the floor.
Front Desk
Dave and Busters
Walnut Creek
09.2021 - 08.2022
- Responsibilities Included: Greeting and communicating with customers.
- Cash handling and register work.
- Food preparation and delivery within company standards.
- New Hire training in register skills, food management, and company policy.
- Keyholder position where I would open and close the store, reconcile and open registers.
- Creating schedules, staffing store when call outs happened.
Education
HIGH SCHOOL DIPLOMA -
Antioch High School
CASkills
- Cash management
- Customer service
- Child care and development
- Communication skills
- Problem solving
- Leadership abilities
- Time management
- Teamwork and collaboration
- Multitasking
- Organizational skills
- Adaptability and flexibility
- Attention to detail
- Active listening
- Decision making
- Reliability
- Fast learner
- Cash handling
- Effective communication
- Patient scheduling
- Insurance verification
- HIPAA compliance
- Payment processing
- Healthcare administration
- Multi-tasking abilities
- Patient intake
- Telehealth support
- Appointment scheduling
- Check-in coordination
- Patient greeting
- Document filing
- Patient follow-up
- Medical insurance
Contact - Date Available
08/27/03
Timeline
Patient Service Representative
Saint Alphonsus Medical Center
01.2026 - Current
Cash Office Associate
TJMAXX
10.2025 - 01.2026
Nanny
Mattie Karel
08.2024 - 07.2025
Direct Care Staff/Caregiver
St. Fillan's
01.2024 - 08.2024
Assistant Teacher
KinderCare
03.2023 - 11.2023
Shift Leader
Old Navy
10.2022 - 02.2023
Manager
Dominos Pizza
04.2022 - 09.2022
Front Desk
Dave and Busters
09.2021 - 08.2022
HIGH SCHOOL DIPLOMA -
Antioch High School