Summary
Overview
Work History
Education
Skills
Certification
Training
Personal Information
Timeline
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Mario Sutantri

Product Manager
Jakarta

Summary

Results-driven professional with 12 years of experience in Cash Management Product Development, Commercialization, and IT consulting. Demonstrated success in delivering innovative products and projects, increasing revenue, and ensuring client satisfaction. Extensive network and partnerships with Fintechs, payment gateways, and service providers to tailor solutions for maximum efficiency and impact. Skilled negotiator adept at collaborating with internal and external stakeholders to ensure seamless project delivery. Diligent Senior Product Manager offering 12 years of success in product roadmap development, market research and data analysis. Highly skilled in identifying opportunities to maximize revenue. Driven and strategic with proven history of superior market penetration and product launch.

Overview

20
20
years of professional experience
2
2
years of post-secondary education
2
2
Certifications

Work History

Product Manager

JPMorgan Chase Bank, N.A.
Jakarta, DKI Jakarta
01.2023 - Current
  • Product due diligence, to ensure aligned with corporate and regulator policy.
  • Assessing product profitability and secure project budget.
  • Build and deliver end to end product delivery with related stakeholders.
  • Domestic Network Services onboarding.
  • Assessing current product capability and create recommendation for better automation and to reduces error.
  • Assuring product developed has followed the requirements given and tested properly.
  • Support regional initiatives for new product feature to be rollout in country.

Product Manager for Cash Management Products

Bank DANAMON
Jakarta, DKI Jakarta
10.2018 - 01.2023
  • Managing Payment and Collection products to be enabled on front end channels.
  • Support both channels (corporate/retail) and non-channel related products.
  • Business Process Reengineering (Realtime credit and third-party integration).
  • Auto reconciliation project.
  • API Development for new front ends channels or third-party channels, which includes customization and open banking purposes.
  • SWIFT related projects such as SCORE, GPI and MT9xx projects.
  • Expands current Virtual Account feature, enabling payment capability.
  • Support RFPs from third party for Transaction Banking Products.
  • Collaboration projects between Danamon and its affiliations.
  • Enabling channels to provide Realtime transfer for cross border transaction by through API.
  • Provide new channel for multi finance new channels for cash payments replacing cashiers through API enablement.
  • Overall project management which includes: Budget request, Requirement Document (client journey), SOP, socialization, commercialization, regulatory approvals, and all necessary reporting.

Product Manager for Trade Finance & Cash Management

BNP Paribas
Jakarta, DKI Jakarta
03.2016 - 10.2018
  • Provides solution & workaround to support business needs.
  • Project team for eBanking on-shoring system (creates BRDs, SIT, UAT & PTR).
  • Built eBanking system from scratch which includes Cash Modules and Liquidity Modules.
  • Manages procedures of products and liaise with all stake holders to make sure products running well end to end.
  • Maintain product KPI making sure product is not underutilized.
  • Benchmarks on competitor and make sure the bank product at least on par with the competitors.

Implementation Manager for Trade / Supply Chain & Cash Management Products

Deutsche Bank AG Jakarta
Jakarta
07.2014 - 03.2016
  • Implementing Trade and Cash Products for corporate.
  • Requirement gathering from clients and liaise with product team and regional team to deliver client’s requirement.
  • Managing implementation projects in delivering it on time.
  • Assisting product team in delivering new products to clients either in development phase or pilot phase.

Product Development for Global Transaction Banking Solution

PT. Bank Mandiri TBK.
Jakarta, Jakarta
03.2012 - 07.2014
  • Focuses on Receivable solution to help collection of customers.
  • Provides reporting model to support reconciliation for clients.
  • Project team for Payment Service Hub implementation (replacement of Payment Processing engine back end).
  • Market research on competitor’s capabilities and redesign the products according to market.
  • Enhance Receivable products to fulfill client need.
  • Develop a plug-in for payment initiation for SAP based ERP.

Implementation Manager

PT. Bank Mandiri TBK.
Jakarta
09.2010 - 03.2012
  • Implementing Payable products to various industry type clients.
  • Implementing complex projects related with system integration.
  • Implementing Receivable products to various industry type clients.
  • H2H implementation products to support real time notification for collection.
  • All bank’s channel integration (Working closely with IT Team).

BMC Consultant

Emerio Corp Indonesia
Jakarta
09.2009 - 01.2010
  • BPM (BMC Performance manager), BEM (BMC Event Management).
  • Project SONY Electronic ASIA PACIFIC - Singapore (October 2009 – February 2010).
  • Supports project implementation for BMC Performance Manager, BMC Event management.
  • Troubleshooting and problem handling.
  • Support CR (Change Request) from Client.
  • Support system such as Patching and upgrades.
  • Project CIMB NIAGA (Sept 2009 – October 2009).
  • Supporting existing BMC Products (BPM, BEM).
  • Troubleshooting and problem handling.

Technical Consultant

Mitra Integrasi Informatika (Metrodata)
Jakarta
01.2007 - 01.2008
  • Bank Danamon (Remedy upgrade project).
  • Upgrading from remedy 4.0 to 7.0.
  • Remedy customization and support.
  • Telkomsel.
  • Assessments Control-M implementation.
  • Provide consulting for Service management model according to Information Technology Information Library.
  • Deploying Control-M application with various OS environment.
  • Integration of Control-M with apache and tomcat.
  • Full Cycle implementation for Control-M on development server and production server.

Business Solution Implementer

SCS Astra Graphia Technologies
Jakarta
01.2005 - 01.2007
  • Full cycle implementation for JAMSOSTEK Online System.

Education

Bachelor of Science - Computer Science

University of Wollongong
Australia
01.2003 - 01.2004

Bachelor of Science - Computer Studies

INTI College Indonesia
Jakarta, ID
01.2002 - 01.2003

Skills

  • Project Management

  • Cash Management

  • Market competitor analysis

  • Product Commercialization

Certification

ITIL v3 (Information Technology Infrastructure Library) Certified.

Training

  • 2015, Project Management Professional at SGS (PMBOK 5th edition)
  • 2012, Project Management Professional at multimatic (PMBOK 4th edition)

Personal Information

  • Number of Children: 2
  • Date of Birth: 11/04/83
  • Nationality: Indonesian
  • Marital Status: Married

Timeline

BSMR (jenjang 5)

02-2025

Product Manager

JPMorgan Chase Bank, N.A.
01.2023 - Current

Product Manager for Cash Management Products

Bank DANAMON
10.2018 - 01.2023

Product Manager for Trade Finance & Cash Management

BNP Paribas
03.2016 - 10.2018

Implementation Manager for Trade / Supply Chain & Cash Management Products

Deutsche Bank AG Jakarta
07.2014 - 03.2016

Product Development for Global Transaction Banking Solution

PT. Bank Mandiri TBK.
03.2012 - 07.2014

Implementation Manager

PT. Bank Mandiri TBK.
09.2010 - 03.2012
ITIL v3 (Information Technology Infrastructure Library) Certified.
09-2009

BMC Consultant

Emerio Corp Indonesia
09.2009 - 01.2010

Technical Consultant

Mitra Integrasi Informatika (Metrodata)
01.2007 - 01.2008

Business Solution Implementer

SCS Astra Graphia Technologies
01.2005 - 01.2007

Bachelor of Science - Computer Science

University of Wollongong
01.2003 - 01.2004

Bachelor of Science - Computer Studies

INTI College Indonesia
01.2002 - 01.2003

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Mario SutantriProduct Manager