Mark Amundson
Garden Valley
Summary
Dynamic professional with a proven track record at Terrace Lakes Resort, excelling in customer service and team leadership. Skilled in multitasking and organization, I enhanced guest experiences and improved operational efficiency. Recognized for fostering relationships and implementing effective strategies that elevated service quality and team performance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Celtic Field and Fence Coordinator
Terrace Lakes Resort
02.2024 - 02.2025
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Gathered and organized materials to support operations.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
Restaurant Bar Manager
Terrace Lakes Resort
12.2021 - 02.2024
- Managed cash handling procedures including daily reconciliation reports, bank deposits, and accurate record-keeping practices for financial accountability.
- Established rapport with patrons through personalized service that consistently exceeded expectations resulting in repeat business.
- Enhanced guest experience with meticulous attention to detail in bar setup, presentation, and drink preparation.
- Improved customer satisfaction by implementing efficient bar operations and enhancing overall service quality.
- Maintained a comprehensive knowledge of current industry trends to stay ahead of competition and offer an exceptional experience for guests.
- Strengthened team performance with regular coaching sessions, performance evaluations, and constructive feedback.
Installer
Wick Finish and Trim
11.2020 - 11.2021
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
Owner Operator
Fusion Mexican Asian Cuisine
02.2017 - 10.2020
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Education
High School Diploma -
Meridian High
Meridian, ID05-1998
Skills
- Multitasking and organization
- Customer service
- Decision-making
- Work Planning and Prioritization
- Relationship building
- Discretion and confidentiality
Certification
- Forklift Operator Certification - National Commission for the Certification of Crane Operators or equivalent accrediting organization.
- Certified Automated Gate Operator Installer (CAGOI) - Institute of Door Dealer Education and Accreditation.
Worked as Plummer, and mechanic,knowledgeable with AC And DC voltages
Riverside plumbing for 2 years ,instalation residential,
Timeline
Celtic Field and Fence Coordinator
Terrace Lakes Resort
02.2024 - 02.2025
Restaurant Bar Manager
Terrace Lakes Resort
12.2021 - 02.2024
Installer
Wick Finish and Trim
11.2020 - 11.2021
Owner Operator
Fusion Mexican Asian Cuisine
02.2017 - 10.2020
High School Diploma -
Meridian High
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