Mark Romero

• Safely transport windows and doors to customer job sites.
• Proactively collaborate with window associate team including management, coordinating, salesmen, warehouse staff, and delivery personnel, to ensure smooth operations.
• Assist with window and door installation services when needed.
• Troubleshoot and resolve issues promptly.
• Handle physical demands such as loading/unloading deliveries.
• Coordinate team efforts during peak seasons.
• Mentor new employees on stocking procedures, phone usage, safety, and driving.

Kitchen and Bath Associate

• Stocked bathtubs, toilets, sinks, and vanities for Home Depot customers.
• Provided excellent customer service by acknowledging each customer and assisting with their purchasing needs.

Hardware Associate

• Assisted customers in finding the correct products.
• Stocked shelves and operated stand-up forklifts and order picker machines.

Flooring Associate

• Offered customer service to those interested in tile, carpet, laminate flooring, and cut window blinds to size.

Pack Down Associate

• Used a handheld device to order products for restocking.

Freight Team

• Restocked shelves and displays.
• Assisted customers with home improvement needs.
• Trained new employees on proper stocking procedures and phone usage.

Lawn and Garden Associate

• Assisted customers in finding the right lawn and garden products.
• Loaded customer vehicles with pallets of products.