Marsheilla
Bandung
Summary
Hardworking relationship manager proficient at devising personalized solutions to meet all types of customer demands and education customers need to ensure a positive financial experience and delivering effective solutions to all problems. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.
Overview
6
6
years of professional experience
Work History
Emerging Business Relationship Manager
OCBC Bank
Bandung, West Java , Indonesia
2021.03 - Current
- Managed a diverse portfolio of business accounts, focusing on retention and revenue growth.
- Facilitated loan origination and underwriting processes, ensuring timely and accurate credit decisions.
- Provided proactive financial advice and guidance to clients, addressing their short-term needs and long-term goals.
- Resolved client inquiries and issues promptly, maintaining high levels of customer satisfaction.
Leasing Executive
Paris Van Java Mall
Bandung, West Java , Indonesia
2018.11 - 2020.06
- Search new customer and maintain existing customer (tenant).
- Negotiate and making deal with customer.
- make an offering letter, Letter of Intention dan Memorandum of Understanding.
- Partnered with another division to fullfill a vision and mission that aligned with the company's long-term goals
Education
Master of Management - Business Management
Parahyangan Catholic University (UNPAR)
Bandung, West Java2020-12
Bachelor of Economics - Operational Management
Parahyangan Catholic University (UNPAR)
Bandung, West Java2017-08
Skills
- Customer Education and Consulting
- Portfolio Growth
- Client Engagement
- Financial Acumen
- Solution management
- Quantitative Analysis
- Risk Assessment
- Negotiation
Languages
Indonesian
First Language
English
Advanced (C1)
C1
Accomplishments
- The Best Emerging Business RM Quarter IV - 2023
- Elite Club Member Quarter II - 2023
- Elite Club Member Quarter I - 2022
- Top Banking Academy Integration - Emerging and Retail Loan Stream 2022
Timeline
Emerging Business Relationship Manager
OCBC Bank
2021.03 - Current
Leasing Executive
Paris Van Java Mall
2018.11 - 2020.06
Master of Management - Business Management
Parahyangan Catholic University (UNPAR)
Bachelor of Economics - Operational Management
Parahyangan Catholic University (UNPAR)
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