Martha Canto
Nissan Of Bakersfield
Jerome
1
Language
3
years of professional experience
Detail-oriented with a strong focus on customer satisfaction and streamlined processes. Experienced in credit application processing and financial record maintenance, dedicated to enhancing operational efficiency and resolving customer inquiries promptly. Handles well communication feels comfortable answering phones, resolving issues, making appointments ect.
Work History
F&I Manager
9 Months- Processed credit applications and collaborated with lenders to secure financing for clients.
- Maintained accurate records of all financing agreements and transactions for auditing purposes.
- Resolved customer inquiries regarding payments, terms, and conditions of financing agreements promptly.
- Streamlined paperwork processes to enhance efficiency in the F&I department operations.
Lead Cashier
2 Years 6 Months- Supervised cash handling procedures, ensuring accuracy and compliance with financial policies.
- Trained and mentored new cashiers on operational protocols and customer service standards.
- Streamlined transaction processes, enhancing customer experience and reducing wait times.
- Managed daily cash reconciliations, identifying discrepancies and implementing corrective actions.
Education
Manicurists
High School Diploma
Skills
Customer satisfaction
Customer relations
Software utilization
Cash flow management
Multitasking
Customer service-focused
Communication
Languages
Spanish
Native or Bilingual
Timeline
F&I Manager
Nissan Of Bakersfield
06.2024 - 03.2025Read More
Lead Cashier
Ulta Beauty Inc.
10.2021 - 04.2024Read More
Milan Institute
Manicurists
Read More
North High School
High School Diploma
Read More