Marvin Buntara
Regional Manager
Tangerang
Summary
Experienced professional with strong leadership abilities consistently achieving significant targets that contribute to company's strategic goals. Expertise in leading teams to success is a key factor in achieving goals. Systematic approach and results-oriented mindset dedicated to providing added value and advancing company's vision.
Overview
20
20
years of professional experience
Work History
REGIONAL MANAGER
PT GRAB TEKNOLOGI INDONESIA
04.2021 - 09.2024
- Experience in non-ace merchant acquisition for SMBs, expanding business network
- Dine In project for Grab Food, improving service performance
- Expert in handling OVO/Grab merchant complaints, ensuring partner satisfaction
- Skilled in merchant maintenance and retention, maintaining the quality of partnerships
- Developed and executed successful business plans that resulted in improved market share and profitability within the region.
- Boosted brand growth by devising strategic network and marketing tactics.
REGIONAL MANAGER
PT VISIONET INTERNASIONAL
01.2019 - 04.2021
- Managing booth operations in the Greater Jakarta area
- Responsible for the acquisition of the OVO App
Accurately calculate and settle settlements - Increase the number of merchants in the OVO Ecosystem through an effective acquisition strategy
- Manage and handle OVO payment complaints from OVO customers
- Developed and executed successful business plans that resulted in improved market share and profitability within the region.
- Boosted brand growth by devising strategic network and marketing tactics.
SALES MANAGER and RELATIONSHIP MANAGER
PT QNB. TBK
04.2008 - 11.2014
- Managing New To Bank and corporate Credit Card
- Acquisition Team
- Card Acquisition Team Leader
- Develop Corporate Cards
- Sales Result Orientation
- Expand New Customer Base
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
SALES MANAGER
PT UOB. TBK
03.2005 - 03.2008
- Experienced in Bank Danamon credit card acquisition, demonstrating effective ability in expanding the client base
- Skilled in managing Bank Danamon's credit card team, with a track record of achieving New To Bank and Corporate acquisition targets
- Credit card team management
- New customer acquisition
- Achievement of acquisition targets
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
SUPERVISOR
PT DANAMON. TBK
03.2005 - 03.2008
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Education
Bachelor of Economics - Marketing
Universitas Bunda Mulia
Jakarta, Indonesia 04.2001 -
Skills
Sales and marketing strategies
Operational management
Business development and planning
Sales planning
Performance management
Sales expertise
Sales management
Goals and performance
Strategic planning
Timeline
REGIONAL MANAGER
PT GRAB TEKNOLOGI INDONESIA
04.2021 - 09.2024
REGIONAL MANAGER
PT VISIONET INTERNASIONAL
01.2019 - 04.2021
SALES MANAGER and RELATIONSHIP MANAGER
PT QNB. TBK
04.2008 - 11.2014
SALES MANAGER
PT UOB. TBK
03.2005 - 03.2008
SUPERVISOR
PT DANAMON. TBK
03.2005 - 03.2008
Bachelor of Economics - Marketing
Universitas Bunda Mulia
04.2001 -
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