Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Hobbies:
Timeline
CustomerServiceRepresentative

Masboemie A. Widjaja

Technical Director
Jakarta,DKI Jakarta

Summary

More than 10 Years of financial institutions, risk management, insurance and reinsurance business combined with underwriter degree (ANZiiF). Outstanding communication skills follows by strong leadership and excellent negotiation skill for claim, placement and other matter. Adept at profit and loss analysis and forecasting, risk financing, claims administration and safety assessments. Analytical, thorough, ethical, driven, and committed.

Overview

6
6
Certifications
9
9
years of post-secondary education
10
10
years of professional experience

Work History

General Manager

PT. Cipta Colemon Asia
01.2019 - Current
  • Over 10 years of outside sales experience in the insurance and reinsurance industry with a history of being awarded for goal attainment.
  • Meet with potential clients to discuss insurance support and risk exposure.
  • Recognized for building strong relationships with customers, maintaining customer loyalty and trust.
  • Expertise in marine, property, construction, business (general liabilities), health, automobile, fire and life insurance.
  • Create new sales strategies and execute those strategies in conjunction with corporate sales plans.
  • Review client health care to assess insurance plans and recommend the right combination of deductible and payment.
  • Diagnose customer financial status and develop a plan for life insurance, retirement and fixed income.
  • Determine areas of improvement for efficiency and cost control and initiate charges.
  • Define employee functions and keeps individuals on tasks.
  • Manage teams that assess and adjust quotations of damaged assets, as necessary.
  • Lend experience to more junior staff in relation to research and establishing asset market values.
  • Prepare reports in an accurate & timely manner to the stockholder.
  • Update claims management system as required.
  • Answer Client, Insured and Third-party queries effectively as and when required.
  • Build a network of influential stakeholders in the market and actively pursue new opportunities for business development, across both the local and international markets.
  • Attend seminars and engage with local industry experts to tap into new and emerging markets.
  • Provide specialist technical support and supervision to teams to ensure successful delivery of a high-quality service provision.
  • Focus on what matters to the customer and promote client's insurance brands.
  • Monitor and track performance to budget and review processes to ensure productivity and efficiency targets are met.
  • Manage the P&L effectively, ensuring corporate governance and robust cost control.
  • Provide effective leadership to the office, giving guidance and support to ensure high levels of service delivery, driving employee engagement.
  • Achievement:.
  • Cut down Timeline for Marine claims from 2 years to 4 months through new system implementation.
  • Cut down overall cost for operation expenses by 20%.
  • Expand the business branding throughout Indonesia, making my company to become well beknown in the reinsurance and insurance market.
  • Increase the sales for 33.87% average yearly.
  • Expanding the business not only for marine business, and open new business on other class of business.

Associate Director

Andalan Resiko Lestari [ARL
01.2015 - 01.2018
  • Drive strategy implementation as defined by the board of ARL, act as a conduit between the various committees, members and the board and provide compliance and administrative support to the Board.
  • Build and maintain ongoing relationships with firm members and other stakeholders.
  • Develop systems of procedure for managing operations and individuals.
  • Identify activities, events and initiatives as part of action plan that works to build relationships and enable knowledge sharing among ARL to provide value.
  • Managing employee and the knowledge of each member of the team to be able to accommodate businesses and clients.
  • Work with clients to encourage compliance into firm operations.
  • Budgeting quarter, semester, and yearly target to be presented to the stakeholders Achievement.
  • Fastest carrier path from staff to Associate Director in 2 years’ time.
  • Biggest turnaround on the company history from Loss to profit in 1,5 year.
  • Cutting down operation expense by 20% on the first year by increasing efficiency.
  • Establish company branding in less then 1 year on the South East Asia market PT.
  • Societo General Indonesia [SGI] (Head Of Operation), Ensuring financial targets and other agreed targets are met in all departments.
  • Reviewing working practices to ascertain if it is successful and if not, devise an alternative.
  • Making sure safety regulations are followed.
  • Keeping employees motivated and organizing appropriate training.
  • Ensuring the business operates within the company's mission statement.
  • Investigating customer satisfaction and reporting any issues.
  • Working with department heads and senior management to get the best performance from staff.
  • Driving the business to increase profits.
  • Formulating Standard Operating Procedure to ensure the efficiency of work.
  • Takes decisions on matters relating to the day to day operation within their defined work area including the strategic planning of resources.
  • Ensures that the operation complies to all policies and procedures; influences any changes necessary to meet statutory requirements.
  • Achievement.
  • Best Employee of the month for 4 months in a row.
  • Best Employee of the year on 2017 and 2018.
  • Increase of efficiency throughout placement process CV.
  • Putra Jaya (Owner).

Center Director

Wallstreet Institute
01.2008 - 01.2010
  • Managing one branch on sales and budgeting.
  • Training scheduling for staff.
  • Production Reporting (Quarterly, Semester, and annually).
  • Customer relationship management.
  • Interviewing and making recommendation on new recruits.
  • Analyzing competitor and making reports for the directors to make recommendations Achievement:.
  • 150% on branch target for 6 consecutive months.
  • Best service awards from all center in Jakarta.

Personal Banker

Citibank N.A
01.2005 - 01.2008
  • Marketing for New bank customer.
  • Maintaining existing customer and offers multi banking product.
  • Managing 7-10 people in the department Achievement.
  • 300% ++ achievement on target for 10 consecutive months, despite increased target each month.
  • Fastest promotion from officer to manager (6 month period).

Education

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Bina Nusantara University
01.2001 - 01.2007

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Canisius College High School
01.1995 - 01.1998

Skills

Expertundefined

Certification

Certification in Treaty of Insurance

Additional Information

  • PHONE: , 0878 - 3105 - 1980

Hobbies:

  • Outdoor Activities
  • Sports
  • Travelling
  • Reading
  • Music

Timeline

General Manager

PT. Cipta Colemon Asia
01.2019 - Current

Associate Director

Andalan Resiko Lestari [ARL
01.2015 - 01.2018

Center Director

Wallstreet Institute
01.2008 - 01.2010

Personal Banker

Citibank N.A
01.2005 - 01.2008

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Bina Nusantara University
01.2001 - 01.2007

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Canisius College High School
01.1995 - 01.1998

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Masboemie A. WidjajaTechnical Director