Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
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Mason Markel

Caldwell

Summary

Dynamic and dedicated professional with extensive experience at Burger King, excelling in customer service and cash handling. Recognized for resolving customer complaints and enhancing loyalty through exceptional service. Proven ability to mentor team members and maintain a balanced cash drawer, showcasing strong work ethic and integrity in a fast-paced environment.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Cashier

Burger King
08.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Education

Associate of Science - Engineering

College of Western Idaho
Nampa, ID
05-2026

High School Diploma -

Gem Prep Nampa
Nampa, ID
05-2025

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Written and verbal communication

Certification

  • CPR License - June-2022

Languages

English
Native or Bilingual
Spanish
Elementary

Interests

  • Avid Reader
  • Cooking
  • Strategy Games
  • Music

Timeline

Cashier

Burger King
08.2024 - Current

Associate of Science - Engineering

College of Western Idaho

High School Diploma -

Gem Prep Nampa

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Mason Markel