Maulana Reza
Jakarta Barat
Summary
Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Talented Technical Support Representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Proven skill in resolving problems quickly on first call.
Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems.
Overview
14
14
years of professional experience
12
12
years of post-secondary education
1
1
Certification
Work History
IT Support Specialist
Moonlay Technologies
08.2023 - 06.2024
- Company Overview: Manage Azzure Directory solution system to client about IT
- Website: https://www.moonlay.com
- Manage Azzure Directory solution system to client about IT
- Manage Office 365 License Product Aws & google cloud manage
- Infrastructure Network & Internet System External vendor for buy new hardware
- Microtik Setup ,Manage & Control System
- Google Workspace Manage Administration
- 365 Trouble access with release & renew Authentication
- Make email client with 365 dashboard
- License order microsoft and report everymonth to finance
- Cabling setting
- Dns record from domain to setup new azzure & workspace google
- Manage asset hardware perihpheral
- Documentation report to manager
- Manage Azzure Directory solution system to client about IT
- Website: https://www.moonlay.com
Senior IT
PT Studio Shoh Entertainment
07.2021 - 08.2023
- Company Overview: Monitoring Security System By Fortiget
- Website: https://www.studioshoh.com
- Switch Vlan Access by port manage L2
- Setup Qnap Server Brand
- Mikrotik Expert Setup
- Pathdrive Folder Project
- Troubleshoot OS
- Autodesk Maya Setup
- Active Directory by NAS Qnap Brand
- FTP Setup
- Linux Signiant Data Transfer Big Data's
- ZTK Access Door Setup
- Procurement Hardware Computer & infrastructure
- Manageable For user email
- Qnap Specialization Feature Software
- Hardware Setup For New Employer
- Monitoring Security System By Fortiget
- Website: https://www.studioshoh.com
Enginer IT Support
PT DAMAI SEJATI (ITCOMM PANASONIC)
07.2018 - 03.2020
- Company Overview: Set up cisco switch core and config
- Website: https://www.damaisejati.com
- Set up cisco switch core and config
- Update keys license ip pbx
- Mikrotik syncronize to cisco switch
- Set ip pbx hts 32 specialization
- Ip pbx config ns 300 and ns1000 set ip camera panasonic
- Setting hdmi receiver and sender avara pb5000+ set NVR Panasonic
- Set up rack server
- Set server cctv nuoo ,matrix system
- Set pc monitoring for viewer
- Set server voice record
- Cabling setting
- Access card system config
- Set up cisco switch core and config
- Website: https://www.damaisejati.com
IT Executive
PT . SAMUDRA TEKNINDO HYDRAUMATIC
08.2016 - 07.2018
- Company Overview: Set up accurate 5 deluxe system
- Website: https://www.samudrateknindo.com
- Set up software accurate 5 and 3 in client and server customize design like graphics
- Set up CCTV cloud system for website
- Set up fingerprint solution x100c
- Remote desktop branch area with Teamviewer
- Bandwidth management with mikrotik
- Editing Website sth.co.id
- Management email in domain sth.co.id
- Management email in domain samudrateknindo.com
- Pabx change
- Controller and filter firewall with mikrotik
- Set up accurate 5 deluxe system
- Website: https://www.samudrateknindo.com
IT Analyst
PT PRISMA HARAPAN
09.2015 - 07.2016
- Company Overview: PHP Script Software Develop
- Website: https://www.prismaharapan.com
- HRIS Management Support Software
- CCTV Set Up To All Store NC Group (Nana Trend Lestari)
- Xampp And Mysqlyog Software Configuration
- Email Outlook, Thunderbird Configuration
- Fingerprint Network Connection to Connecting To HO
- PHP Script Software Develop
- Website: https://www.prismaharapan.com
IT Staff
PT CAHAYA SURYA INDAH BUSANA (POLORALPHLAUREN)
05.2013 - 09.2015
- Company Overview: Setting Email Outlook
- Website: https://www.cahayasuryaindahbusana.com
- Installation of CCTV in every showroom PoloralphLauren
- Installation of CPU in every showroom PoloralphLauren
- Setting POS For Report Sale
- Setting Email Outlook
- Make Report Form IT
- SQL 2000 And Crystal Report Configuration
- Maintenance every showroom Poloralphlauren
- Set Up Fingerprint Online To View In HO
- Setting Email Outlook
- Website: https://www.cahayasuryaindahbusana.com
IT Staff
PT INTERNUSA TECHNOLOGY
08.2010 - 05.2013
- Company Overview: Installation of CCTV in every showroom
- Website: https://www.internusatechnology.com
- Make NetProfit For Buy Hardware Specification Gaming Console
- Set up Email Configuration
- Set Up Internet Connection
- Vendor Maintenance Every Month
- Installation of CCTV in every showroom
- Website: https://www.internusatechnology.com
Education
SDN 060832 -
SDN 060832
Medan, Sumatera Utara 01.1994 - 01.2000
SLTP Neg 16 - undefined
SLTP Neg 16
Medan, Sumatera Utara 01.2000 - 01.2003
SMA Mayjend Sutoyo - undefined
SMA Mayjend Sutoyo
Medan, Sumatera Utara 01.2003 - 01.2006
Skills
SECURITY SYSTEM
Google IT Support
NSE 1
NSE 2
NSE 3
Software installation
Desktop support
Analytical thinking
Technical support
undefinedExpectationsalary
RP.10.000.000
Personal Information
- Age: 36
- Date of Birth: 09/28/87
- Gender: Male
- Nationality: Indonesia
- Marital Status: Married
Certification
Google IT Support Professional Certificate - Google.
Timeline
IT Support Specialist
Moonlay Technologies
08.2023 - 06.2024
Google IT Support Professional Certificate - Google.
03-2023
Senior IT
PT Studio Shoh Entertainment
07.2021 - 08.2023
Enginer IT Support
PT DAMAI SEJATI (ITCOMM PANASONIC)
07.2018 - 03.2020
IT Executive
PT . SAMUDRA TEKNINDO HYDRAUMATIC
08.2016 - 07.2018
IT Analyst
PT PRISMA HARAPAN
09.2015 - 07.2016
IT Staff
PT CAHAYA SURYA INDAH BUSANA (POLORALPHLAUREN)
05.2013 - 09.2015
IT Staff
PT INTERNUSA TECHNOLOGY
08.2010 - 05.2013
SMA Mayjend Sutoyo - undefined
SMA Mayjend Sutoyo
01.2003 - 01.2006
SLTP Neg 16 - undefined
SLTP Neg 16
01.2000 - 01.2003
SDN 060832 -
SDN 060832
01.1994 - 01.2000
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