Max Hopkins
Nampa
Summary
Strategic management professional with extensive leadership experience driving large teams and optimizing operations in high-volume settings. Expertise in financial reporting and inventory management, alongside a strong focus on administrative coordination and process improvement. Committed to enhancing organizational efficiency and fostering team development.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Coach
Walmart
Nampa
08.2023 - Current
- Oversee daily operations of a high-volume retail store with 400+ associates
- Lead and supervise multiple departments, ensuring operational efficiency and compliance
- Manage scheduling, staffing allocation, and workflow coordination across teams
- Analyze performance metrics and implement improvements to meet business goals
- Handle administrative reporting, documentation, and internal communications
- Support hiring, training, and development of associates and team leads
- Ensure high standards of customer service and issue resolution
- Coordinate inventory control processes and operational audits
Manager
McDonald's
Chehalis
03.2021 - 07.2023
- Developed and managed employee schedules aligned with business demands
- Supervised and trained team members to maintain service standards
- Managed daily shift operations in a fast-paced environment
- Ensured accurate cash handling, deposits, and financial accountability
- Conducted inventory audits and ensured stock accuracy
- Addressed customer concerns to enhance guest experiences
Education
Bachelor of Science - Business Administration
Southern New Hampshire University
Hooksett, NH04-2027
Associate of Arts - General Studies
Centralia College
Centralia, WA06-2023
Skills
- Team leadership and supervision
- Customer service excellence
- Scheduling and workforce planning
- Process improvement
- Time management and organization
- Problem-solving and decision-making
- Administrative operations
- Financial reporting and analysis
- Inventory management and auditing
- Microsoft Office proficiency
Certification
- NRFSP Certified Food Safety Manager
- Google AI Professional Certificate
Timeline
Coach
Walmart
08.2023 - Current
Manager
McDonald's
03.2021 - 07.2023
Bachelor of Science - Business Administration
Southern New Hampshire University
Associate of Arts - General Studies
Centralia College