Dynamic professional with a proven track record at the Accounting Department, excelling in customer service and financial reporting. Achieved significant efficiency improvements in accounts processes while fostering strong client relationships. Skilled in report generation and adept at resolving customer issues, ensuring satisfaction and loyalty.
Duties and Responsibilities:
1. Respond to Customer Inquiries
Provide information related to products, services, and company policies.
2. Handle Complaints and Issues
Receive customer complaints, find appropriate solutions, and ensure issues are resolved effectively.
3. Document and Report Customer Issues.
Maintain Good Relationships with Customers
Provide information related to products, services, and company policies.
Customer service excellence
Brevat Pajak A + B