Public Speaking
Mayada Maulidia Mayada
Admin Online, Admin Marketing, Barista, Kitchen
Pontianak
Summary
Dynamic and self-motivated professional with a proven track record at PT Ekosistem Digital Nusantara. Excels in customer service and teamwork, leveraging strong analytical skills to enhance operational efficiency. Known for fostering a positive atmosphere and adapting quickly to challenges, ensuring high-quality outcomes in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Admin Online
PT Ekosistem Digital Nusantara
10.2023 - 12.2024
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Barista
Lokale
10.2020 - 08.2023
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Barista
Kopi Kiran Kamu
02.2020 - 09.2020
- Operated espresso machines and commercial coffee brewers to create beverages.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Streamlined ordering process, reducing wait times and increasing customer satisfaction.
Kitchen
Makjang
05.2019 - 01.2020
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Education
High School Diploma -
04.2001 -
No Degree -
04.2001 -
05-2013
Skills
Friendly, positive attitude
Teamwork and collaboration
Computer skills
Customer service
Microsoft office
Microsoft Word
Calm under pressure
Data entry
Interests
Creating Content, Photography
Strong ability in creating content and photography.
Timeline
Admin Online - PT Ekosistem Digital Nusantara
10.2023 - 12.2024
Barista - Lokale
10.2020 - 08.2023
Barista - Kopi Kiran Kamu
02.2020 - 09.2020
Kitchen - Makjang
05.2019 - 01.2020
SMA Islam Bawari - High School Diploma,
04.2001 -
SMP 19 Negeri - No Degree,
04.2001 -
SDN 13 Negeri - ,