Summary
Overview
Work History
Education
Skills
Interests
Creating Content, Photography
Timeline
Mayada Maulidia Mayada

Mayada Maulidia Mayada

Admin Online, Admin Marketing, Barista, Kitchen
Pontianak

Summary

Dynamic and self-motivated professional with a proven track record at PT Ekosistem Digital Nusantara. Excels in customer service and teamwork, leveraging strong analytical skills to enhance operational efficiency. Known for fostering a positive atmosphere and adapting quickly to challenges, ensuring high-quality outcomes in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Admin Online

PT Ekosistem Digital Nusantara
10.2023 - 12.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Barista

Lokale
10.2020 - 08.2023
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.

Barista

Kopi Kiran Kamu
02.2020 - 09.2020
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Streamlined ordering process, reducing wait times and increasing customer satisfaction.

Kitchen

Makjang
05.2019 - 01.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.

Education

High School Diploma -

SMA Islam Bawari , Pontianak
04.2001 -

No Degree -

SMP 19 Negeri , Pontianak
04.2001 -

SDN 13 Negeri, Pontianak
05-2013

Skills

Friendly, positive attitude

Interests

Public Speaking

Creating Content, Photography

Strong ability in creating content and photography. 

Timeline

Admin Online - PT Ekosistem Digital Nusantara
10.2023 - 12.2024
Barista - Lokale
10.2020 - 08.2023
Barista - Kopi Kiran Kamu
02.2020 - 09.2020
Kitchen - Makjang
05.2019 - 01.2020
SMA Islam Bawari - High School Diploma,
04.2001 -
SMP 19 Negeri - No Degree,
04.2001 -
SDN 13 Negeri - ,

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Mayada Maulidia MayadaAdmin Online, Admin Marketing, Barista, Kitchen