M. Chairil Azhari
Founder/CEO
KOTA BIMA
Summary
Proven leader and strategic thinker, excelled as Founder/CEO at PT. Jatatona Mulia, driving growth through innovative solutions and strong partnerships. Skilled in team leadership and strategic planning, significantly enhanced operational efficiency and customer satisfaction across roles. Achieved sustainable business success, demonstrating exceptional project management and business development acumen. Entrepreneurial and creative Founder passionate about turning innovative ideas into tangible results. Experienced formulating and executing strategic plans, creating new products and services, and developing business opportunities. Track record of multiple successful business ventures and leading teams of professionals to maximize profits and deliver success. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
33
33
years of professional experience
Work History
Founder/CEO
PT. Jatatona Mulia
Kota Bima , Nusa Tanggara Barat
2004.03 - Current
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Established successful business by identifying market needs and developing innovative solutions.
- Implemented efficient operational processes to optimize productivity and resource allocation.
- Created organization's mission and vision statements for use by employees.
- Achieved long-term sustainability for organization through responsible decision-making processes grounded in ethics.
Operations Manager
PT. Fajar Bima
1998.01 - 2003.11
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Handled staff training initiatives aimed at upskilling workforce to meet dynamic industry demands.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them
General Affair Supervisor
PT Sempati Air
1995.02 - 1998.12
- Oversaw daily operations of department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Maintained high safety standards to ensure secure workplace for all employees and visitors
Ramp Coordinator
PT Sempati Air
1992.07 - 1995.01
- Supported management in the implementation of new initiatives aimed at improving overall ramp operations effectiveness.
- Coordinated efforts during irregular operations such as equipment malfunctions or inclement weather conditions to minimize disruption to flight schedules.
- Managed inventory levels of essential supplies for ramp operations, avoiding shortages or excess stock situations.
- Maximized productivity by scheduling staff shifts in alignment with flight schedules and operational demands.
- Enhanced operational efficiency by implementing and maintaining ramp safety procedures.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 25 daily flights
Ticketing and Sales Officer
PT. Sempati Air
1992.02 - 1992.07
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Responded to customer needs by answering questions and providing detailed information about Airline Ticket and Cargo Shipping system.
- Collaborated with marketing team to develop promotional materials to boost product visibility.
- Provided exceptional pre-and post-sales support, ensuring client satisfaction at all stages of the process.
- Cultivated strong relationships, establishing trust and loyalty among clients.
- Boosted sales performance by identifying and targeting high-potential leads.
- Supervised, trained and mentored staff of 25, resulting in consistent team achievement
- Recommended and implemented strategic initiatives targeting new business to increase sales 10%
Education
Bachelor of Arts - Bussines Law
Universitas 45 Mataram
Lombok , NTB 2024.06 - 2024.09
Associate of Arts - Air Transportation
STMT Trisakti
Jakarta, Indonesia 2024.09 - 2024.09
Skills
Team Leadership
Languages
Indonesian
Native language
English
Upper intermediate
B2
Timeline
Associate of Arts - Air Transportation
STMT Trisakti
2024.09 - 2024.09
Bachelor of Arts - Bussines Law
Universitas 45 Mataram
2024.06 - 2024.09
Founder/CEO
PT. Jatatona Mulia
2004.03 - Current
Operations Manager
PT. Fajar Bima
1998.01 - 2003.11
General Affair Supervisor
PT Sempati Air
1995.02 - 1998.12
Ramp Coordinator
PT Sempati Air
1992.07 - 1995.01
Ticketing and Sales Officer
PT. Sempati Air
1992.02 - 1992.07
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