Meaghan Slaney
Lewiston
Summary
Dynamic Facility Team Leader skilled in workflow improvement and team supervision. Achieved enhanced productivity through effective task delegation and employee accountability. Passionate about delivering exceptional customer service while resolving conflicts, producing quality, ensuring safety compliance, and fostering a positive environment for both staff and clients.
Overview
14
14
years of professional experience
Work History
Facility Team Leader
Goodwill Industries of Inland Northwest
Lewiston
05.2023 - Current
- Supervised daily operations of facility staff and volunteers, providing a daily task sheet for all retail staff.
- Resolved customer complaints in a timely manner while maintaining a positive attitude towards customers.
- Managed inventory of supplies and materials for operational needs.
- Implemented workflow improvements to enhance team productivity and safety, assigned tasks, monitored progress, and provided feedback to staff members for the successful completion of projects.
- Facilitated communication between departments to ensure smooth operations.
- Established clear performance goals for employees and held them accountable for achieving those goals.
- Delegated work to staff, setting priorities and goals.
Nail Technician
Self Employed
Lewiston
08.2011 - 11.2017
- Maintained a clean and organized workspace
- Consulted clients on nail care and design choices
- Managed appointment scheduling efficiently
- Provided excellent customer service and support
- Performed administrative duties such as scheduling appointments and taking payments from customers.
- Ensured that safety protocols were followed during each service provided.
- Built repeat client base to increase profits and stabilize cash flow.
Education
Some College (No Degree) - Art Education, Linguistics, Chemistry
Boise State University
Boise, IDHigh School Diploma -
Post Falls High School
Post Falls, Idaho06-2010
Skills
- Workflow improvement
- Team supervision
- Staff training
- Customer service
- Task delegation
- Safety compliance
- Employee accountability
- Conflict resolution
- Problem-solving aptitude
- Task prioritization
Timeline
Facility Team Leader
Goodwill Industries of Inland Northwest
05.2023 - Current
Nail Technician
Self Employed
08.2011 - 11.2017
Some College (No Degree) - Art Education, Linguistics, Chemistry
Boise State University
High School Diploma -
Post Falls High School
Similar Profiles
Taegan FlakeTaegan Flake
Cashier at Goodwill Industries Of The Inland NorthwestCashier at Goodwill Industries Of The Inland Northwest
Jodi CarrellJodi Carrell
Facility Lead at Goodwill Industries Of The Inland NorthwestFacility Lead at Goodwill Industries Of The Inland Northwest
Vanessa YanezVanessa Yanez
Donor Services Associate at Goodwill Industries Of The Inland NorthwestDonor Services Associate at Goodwill Industries Of The Inland Northwest
David TaylorDavid Taylor
Production Worker at Blue Ribbon Linen SupplyProduction Worker at Blue Ribbon Linen Supply
Brandon WilliamsBrandon Williams
Carpenter at Mikes Pole BarnsCarpenter at Mikes Pole Barns