MEGA WIDIANTARI
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Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
6
6
years of professional experience
Work History
Assistant Operational Manager
PT MAXXS GROUP INTERNATIONAL
Ubud, Indonesia
08.2022 - 04.2024
- Reduced costs by negotiating favorable contracts with vendors, resulting in significant savings for the company.
- Managed budgets and financial reporting for the department, ensuring alignment with overall organizational goals.
- Mentored junior staff members on best practices in operations management, contributing to their professional growth.
- Coordinated with Operational Manager in different operational issues and promotional activities.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problem customers and clients to assist lower-level employees and maintain excellent customer service.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Organized regular sales meetings to review progress and share best practices.
- Doing sales and be responsible for company targets.
- Create and submit sales reports to the Operational Manager and to the Owner.
Legal Supervisor
PT BALI EXPAT CENTER
Ubud, Indonesia
07.2021 - 07.2023
- Ensured timely completion of projects by prioritizing tasks and effectively delegating responsibilities.
- Mentored junior associates, fostering professional development through constructive feedback and coaching.
- Responsible for the legal staff and responsible for the smooth running of the legal process for the ordered documents.
- Reporting obstacles legal document and operational processes to the Assistant Manager.
Legal Staff
PT Bali Expat Center
Ubud, Indonesia
07.2020 - 07.2021
- Managing the request list database.
- Process legal document requests and Manage multiple high priority cases simultaneously, ensuring timely completion of tasks and deadlines.
- Conduct clear communication and provide regular updates on case progress to the relevant team.
- Kept up-to-date on case progress by frequently reviewing records and reporting findings to team.
PASSENGER AND BAGAGGE HANDLING
PT GAPURA ANGKASA
Badung, Indonesia
09.2018 - 04.2020
- Carry out checks on passengers and ensure compliance with the booking.
- Carry out data recording and reporting on activities, smoothness and obstacles on each flight handled.
- Strengthened communication skills through regular interactions with others.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
PASSENGER AND BAGGAGE HANDLING
GAPURA LEARNING CENTER
Badung, Indonesia09-2018
Skills
Operations management
Team leadership
Client relationship management
Performance analysis
Problem-solving
Operational efficiencyLegal document processingSales operation
Teamwork
Timeline
Assistant Operational Manager
PT MAXXS GROUP INTERNATIONAL
08.2022 - 04.2024
Legal Supervisor
PT BALI EXPAT CENTER
07.2021 - 07.2023
Legal Staff
PT Bali Expat Center
07.2020 - 07.2021
PASSENGER AND BAGAGGE HANDLING
PT GAPURA ANGKASA
09.2018 - 04.2020
PASSENGER AND BAGGAGE HANDLING
GAPURA LEARNING CENTER