Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
SalesManager

Meidiawati Riana Sari

Summary

Dynamic and customer-oriented professional with over 3 years of experience in sales and client relationship management at PT. Kaiquan Pump Group Indonesia is a global leader in industrial pump manufacturing. Adept at delivering high-quality service, managing diverse client needs, and building long-term business relationships with professionalism and cultural sensitivity.

Possesses strong interpersonal and communication skills developed through frequent interactions with clients, partners, and multinational teams. Proven ability to remain calm under pressure, multitask effectively, and present a warm and composed demeanor—traits that align perfectly with the values and standards of Emirates Cabin Crew.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Sales Manager

PT. Kaiquan Pump Group Indonesia
05.2024 - Current
  • Managed and mentored sales team, driving achievement of individual and company sales targets.
  • Conducted client meetings and presentations, ensuring professional and clear communication throughout.
  • Delivered exceptional customer service from pre-sales consultation to comprehensive after-sales support.
  • Resolved client concerns with empathy and efficiency, fostering high levels of customer satisfaction.
  • Represented company at exhibitions, client visits, and business trips throughout Indonesia.
  • Developed training programs to enhance team skills and improve overall sales performance.

Project Sales Engineer

PT. Kaiquan Pump Group Indonesia
03.2022 - 05.2024
  • Develop and nurture relationships with industrial clients and government entities across multiple sectors.
  • Communicate complex technical information clearly and effectively to enhance customer understanding.
  • Handle inquiries, quotations, and negotiations with professionalism, ensuring integrity throughout the process.
  • Collaborate with cross-functional teams to deliver efficient solutions in a timely manner.
  • Manage projects from pre-sales consultation through after-sales support to guarantee customer satisfaction.
  • Maintain high customer satisfaction levels in a fast-paced, target-driven work environment.
  • Conduct regular follow-ups with clients to ensure ongoing support and address any concerns.

Guest Relations Hostess

Bali Vibes Company
05.2020 - 11.2021
  • Ensured high guest satisfaction through exceptional service.
  • Facilitated operations and addressed needs by coordinating with departments.
  • Organized events and activities to enhance engagement among guests and staff.
  • Managed peak hours effectively, improving customer experiences.
  • Maintained welcoming atmosphere, boosting repeat business.

Part Time Banquet Server

St Regis Hotel
02.2017 - 08.2018
  • Delivered exceptional service at high-volume events, ensuring guest satisfaction and timely meal delivery.
  • Managed beverage stations, keeping them clean and replenished during events.
  • Served appetizers, entrees, and refilled drinks for banquet guests.
  • Set up banquet seating according to event specifications.
  • Conducted timely table check-ins to address food and drink needs.
  • Adhered to health and safety regulations while serving food and beverages.
  • Collaborated with banquet manager on event coordination and scheduling.
  • Maintained a clean dining area for optimal guest comfort.

Education

Bachelor's Degree - Sociology

University of Udayana
Denpasar, Indonesia
07-2021

High School Diploma -

Islamic Center High School
Tangerang, Indonesia
05-2015

Skills

  • Customer Relationship Management (CRM)
  • Communication & Presentation Skills
  • Team Leadership & Coordination
  • Problem Solving & Handling Complaints
  • Culture Awareness & Proffesionalism
  • Interpersonal Communication
  • Negotiation & Persuasion

Certification

  • The Excellent Salesman, Shanghai Kaiquan Pump Group Co.,Ltd - 6 February 2025

Languages

English
Upper intermediate (B2)
Spanish
Beginner (A1)
Indonesian
Bilingual or Proficient (C2)

Timeline

Sales Manager

PT. Kaiquan Pump Group Indonesia
05.2024 - Current

Project Sales Engineer

PT. Kaiquan Pump Group Indonesia
03.2022 - 05.2024

Guest Relations Hostess

Bali Vibes Company
05.2020 - 11.2021

Part Time Banquet Server

St Regis Hotel
02.2017 - 08.2018

Bachelor's Degree - Sociology

University of Udayana

High School Diploma -

Islamic Center High School

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Meidiawati Riana Sari