Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Melani Whitehead

Boise

Summary

Current college student with proven expertise at multiple facilities, excelling in emergency response, and team leadership. Pursuing a career in the medical field and trying to gain as much experience as possible. Advanced at fostering a safe and enjoyable environment while effectively communicating safety protocols. Committed to continuous improvement through training and performance evaluations, ensuring top-notch service and safety for all patrons. CPR, First Aid, BLS, and phlebotomy certified.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Certified Head Lifeguard

Downtown YMCA
Boise
06.2025 - Current
  • Supervised pool activities ensuring safety and compliance with regulations.
  • Maintained cleanliness and organization of pool area and equipment.
  • Provided first aid treatment as needed during emergencies or injuries.
  • Communicated effectively with patrons regarding safety rules and guidelines.
  • Attended mandatory trainings such as CPR and AED certifications courses.
  • Planned team-building activities for staff members to promote unity among lifeguards.
  • Educated patrons about pool policies and regulations while promoting an enjoyable atmosphere at the facility.
  • Organized monthly meetings with staff members to discuss performance reviews, training objectives, and operational goals.
  • Created a safe environment for swimmers through active supervision and vigilance.
  • Evaluated employees' performance during drills or mock rescues to identify areas of improvement.
  • Conducted daily inspections of all equipment to ensure proper functioning.

Certified Head Lifeguard

Tomlinson South YMCA
Meridian
06.2024 - 06.2025
  • Attended mandatory trainings such as CPR and AED certifications courses.
  • Ensured safety of patrons by monitoring pool activities and enforcing rules.
  • Provided customer service support by responding promptly to inquiries or complaints from guests or visitors.
  • Responded promptly to any incidents or accidents that occurred within the pool area.
  • Conducted regular drills with staff members on emergency response protocols.
  • Trained new lifeguards on safety protocols and procedures.
  • Provided emergency assistance when needed, including administering CPR and first aid.

Certified Lifeguard

Caldwell YMCA
Caldwell
06.2021 - 06.2023
  • Responded to water-related emergencies with swift rescue techniques.
  • Educated patrons on pool rules and proper safety practices.
  • Maintained cleanliness of pool facilities and equipment daily.
  • Maintained strong proficiency in CPR, First Aid, and rescue techniques to provide optimal support to individuals in distress.
  • Communicated effectively with fellow lifeguards to provide adequate coverage of the pool area at all times.
  • Contacted emergency personnel and provided aid while waiting for further assistance.
  • Cautioned swimmers regarding unsafe practices and safety hazards.
  • Participated in monthly training courses to stay up-to-date in water rescue techniques.
  • Logged chemical readings to keep pool water at safe levels and avoid potential illness among patrons.

Education

High School Diploma -

Homedale Highschool
Homedale
05-2024

Some College (No Degree) - Pre-Nursing

Boise State University
Boise, ID

Skills

  • Emergency response
  • First aid certification
  • Customer service
  • Effective communication
  • Crisis management
  • Team leadership
  • Physical fitness
  • Multitasking capacity
  • Incident reporting
  • Patience and empathy
  • Teamwork
  • Problem-solving
  • CPR certified
  • Blood collection
  • Venipuncture and capillary puncture
  • HIPAA compliance
  • Patient care

Certification

  • Certified Phlebotomist
  • BLS
  • Oxygen
  • First Aid

Timeline

Certified Head Lifeguard

Downtown YMCA
06.2025 - Current

Certified Head Lifeguard

Tomlinson South YMCA
06.2024 - 06.2025

Certified Lifeguard

Caldwell YMCA
06.2021 - 06.2023

High School Diploma -

Homedale Highschool

Some College (No Degree) - Pre-Nursing

Boise State University

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Melani Whitehead