Meredith Sleight
Idaho Falls,ID
Summary
I love healthcare administration and enjoy leadership capacities. I thrive when given a challenge or a puzzle to work through. I enjoy nothing more than becoming the best at my job I can possibly become, and transforming my workplace into the greatest version of itself it can be.
Overview
4
4
years of professional experience
Work History
Office Manager
Bear Lake Physical Therapy
Montpelier, ID
06.2025 - Current
- Planned and executed transformation of office procedures in preparation for owner's exit strategy.
- Maintained open lines of communication among employees and owners to optimize company culture and success.
- Scheduled patient appointments and managed front desk operations.
- Maintained organized patient records using electronic health record systems.
- Completed billing processes; insurance verification tasks; and complex insurance billing, authorization, and appeals issues.
- Coordinated office communications, ensuring timely responses to patient inquiries.
Financial Coordinator
Pickard Orthodontics
Moscow, ID
02.2025 - 06.2025
- Assisted in managing patient accounts and billing processes for orthodontic services.
- Coordinated insurance verification and authorization for treatment plans.
- Maintained accurate financial records using practice management software.
- Balanced daily, weekly, and monthly financial reporting and reconciliations to ensure accuracy.
- Led one-on-one financial discussions with patients regarding their financial payment plans and contractual understanding with positivity and finesse.
- Maintained lines of communication with patients regarding their accountability within their contractual obligations with clear communication, making attempts to renegotiate more suitable financial options before sending accounts to collections.
General Manager
Everhot Hot Pot
Moscow, ID
12.2023 - 02.2025
- Oversaw daily operations to ensure high-quality customer service and satisfaction.
- Developed and implemented training programs for staff, enhancing team performance.
- Managed employee affairs, including disputes, hiring, firing, promotions, training, employee reviews, and team meetings with patience and discernment.
- Ensured compliance with all OSHA and food safety standards.
Office Manager
Grand Teton Chiropractic
Idaho Falls, ID
05.2022 - 08.2023
- Provided support in billing processes and insurance verification tasks.
- Maintained a clean and welcoming office environment for patients, both physically and socially.
- Transformed office protocols and procedures to enhance operational efficiency.
- Trained receptionists and chiropractic assistants.
- Hosted weekly training meetings with presentations and demonstrations.
- Advised and assisted with hiring and firing operations.
Education
Associate of Science - General Studies
College of Eastern Idaho
Idaho Falls, ID05-2025
Skills
- Office management
- Organizational skills
- Data entry
- Clear oral/written communication
- Billing
- Scheduling and calendar management
- Administrative support
- Staff management
- Employee training
- Policy implementation
- Workflow optimization
Languages
English
Native or Bilingual
Timeline
Office Manager
Bear Lake Physical Therapy
06.2025 - Current
Financial Coordinator
Pickard Orthodontics
02.2025 - 06.2025
General Manager
Everhot Hot Pot
12.2023 - 02.2025
Office Manager
Grand Teton Chiropractic
05.2022 - 08.2023
Associate of Science - General Studies
College of Eastern Idaho