Monica Hand
Nampa,ID
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Permit Coordinator
Kuubix Global LLC
01.2022 - 10.2022
- Ensuring that all permits are issued in a timely manner and in accordance with local and state laws
- Liaison between contractors, inspectors, clients and AHJ
- Reviewing and submitting Permit applications to appropriate AHJ.
- Resolved permitting issues promptly, minimizing delays for construction projects.
- Collaborated with other team members to develop strategies for overcoming permitting obstacles.
- Expedited permit approvals by effectively communicating project details to relevant authorities.
- Monitored progress of ongoing projects closely, addressing any unexpected changes or hiccups proactively.
Office Manager
Freedom Forever Solar
05.2019 - 09.2021
- Maintain discretion and confidentiality of employees
- Assisting employees with benefit enrollment
- Scheduling interviews, processing new hires
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Established team priorities, maintained schedules, and monitored performances
- Organized travel arrangements for executives by researching cost-effective options while accommodating individual preferences.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Maintained computer and physical filing systems.
- Served as liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Office Manager
Aramark
04.2018 - 05.2019
- Processing new hires
- Accounts payable/ receivable
- Conflict resolution management
- Customer Service
- Catering and Event Planning
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Maintained computer and physical filing systems.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Office Manager / Transaction Coordinator
Gold Coast Transaction Group
06.2015 - 04.2018
- HR liaison
- Bookkeeping/Accounting
- Established workflow processes, and monitored daily productivity
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Ensured smooth transaction coordination by managing timelines, deadlines, and documentation requirements.
- Reduced errors in transactions by meticulously reviewing all documents for accuracy and compliance.
- Prepared cash flow projections, cost analysis, and monthly, quarterly, and annual reports.
- Checked payroll, vendor payments, commissions, and other accounting disbursements for accuracy and compliance.
- Organized and maintained digital files for easy access, streamlining the document retrieval process during audits or inquiries.
Education
High School Diploma -
Manteca High School
Manteca, CA06.2004
Skills
- Database updates
- Data Entry
- Microsoft Office
- Google suite
- Money Handling / Bank Deposits
- Customer Service
- Conflict Resolution
- Organization and Time Management
- Friendly, Positive Attitude
- Researching skills
Timeline
Permit Coordinator
Kuubix Global LLC
01.2022 - 10.2022
Office Manager
Freedom Forever Solar
05.2019 - 09.2021
Office Manager
Aramark
04.2018 - 05.2019
Office Manager / Transaction Coordinator
Gold Coast Transaction Group
06.2015 - 04.2018
High School Diploma -
Manteca High School
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