Summary
Overview
Work History
Education
Skills
Achievement
Timeline
Generic
Mia Sinthia

Mia Sinthia

E-commerce Logistic Operation Lead
Kebayoran,JK

Summary

Fitness enthusiast with a proven track record in competitive cheerleading, achieved multiple city and national competition awards during high school and university. Beyond my professional role as a team lead in a leading e-commerce company in Indonesia, I embrace an active lifestyle through yoga, pilates, running, and hiking. Excited to channel my passion for movement and performance into Reformer Trainer and inspire others through fitness.

Overview

5
5
years of professional experience

Work History

Logistic Operation Lead

Shopee Indonesia
06.2025 - Current
  • Determine accurate shipping fees in escrow processes in e-commerce and collaborating with third-party logistics (3PL) partners to resolve discrepancies, streamline operations, prevent stuck escrow cases and improving efficiency and safeguarding smooth financial flows for both buyers and sellers.

Quality Assurance Lead

Shopee Indonesia
03.2022 - 06.2025
  • Improved quality of seller management in managing and developing sellers at Shopee by conducting QC and handle projects related to seller management.

Relationship Manager

Shopee Indonesia
03.2021 - 02.2022
  • Managed sellers to increase seller's operational and sales performance by providing market insights for sellers: product trends, market analysis, and promotional tools.

Education

Bachelor of Engineering - Bioprocess Engineering

Brawijaya University
Malang
04.2001 -

Skills

Leadership & Team Management

Achievement

  • Champion – ICA National Cheerleading Championship (Malang, 2018)
  • 2nd Place – Elite Coed Division at the 9th East Java Cheerleading Championship (Malang, 2018)
  • 2nd Place – All Star Basic Routine at the 4th Indonesian Cheer Association East Java Cup (Malang, 2016)
  • 3rd Place – ICC Cup 2014 (Jakarta, January 2014)
  • 2nd Place – ICC Cup 2014 (Jakarta, January 2014)

Timeline

Logistic Operation Lead

Shopee Indonesia
06.2025 - Current

Quality Assurance Lead

Shopee Indonesia
03.2022 - 06.2025

Relationship Manager

Shopee Indonesia
03.2021 - 02.2022

Bachelor of Engineering - Bioprocess Engineering

Brawijaya University
04.2001 -
Mia SinthiaE-commerce Logistic Operation Lead