Mianbasa Margaretta Sianturi
Jakarta
Summary
Experienced as a Barista with 2+ years experience in results-focused, creative problem solver with communication, customer relationship and interpersonal skill. Also experience as a Legal and Licencing Associate for drafting legal documents, provide administrative support and assist in licensing arrangements to related agencies (OSS).
Overview
2
2
years of professional experience
2
2
Languages
Work History
Barista
PT. Sari Coffee Indonesia
05.2022 - Current
- Developed strong product knowledge to upsell menu items and increase overall sales revenue.
- Delivered informative presentations on different types of coffee beans, brewing methods, and flavor profiles during special events.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction.
Intern as Junior Legal and Licencing Associate
PT Sari Coffee Indonesia
05.2023 - 08.2023
- Drafting legal documents
- Analyzed problems and worked with teams to develop solutions.
- Assist in licensing arrangements to related agencies (OSS)
- Assisted senior to successful outcomes in numerous cases.
Usher, Admin, and Receptionist
GBI Puri Indah
11.2021 - 12.2022
- Contributed positively to audience engagement through proactive interaction with attendees before shows started.
- Coordinated group seating arrangements efficiently, accommodating worship events without disrupting overall event flow.
- Facilitated clear communication between staff members and church members by distributing memos and announcements in a timely manner.
- Handled sensitive customer information with confidentiality, adhering to church privacy guidelines.
Education
Economic And Business - Management
Esa Unggul University
DKI Jakarta08.2019
Skills
MS Office
Communication Skill
Customer Relation
Drafting and Negotiation
Interpersonal Skills
Timeline
Intern as Junior Legal and Licencing Associate
PT Sari Coffee Indonesia
05.2023 - 08.2023
Barista
PT. Sari Coffee Indonesia
05.2022 - Current
Usher, Admin, and Receptionist
GBI Puri Indah
11.2021 - 12.2022
Economic And Business - Management
Esa Unggul University