Mianbasa Margaretta Sianturi
Jakarta
Summary
Experienced as a Barista with 2+ years experience in results-focused, creative problem solver with communication, customer relationship and interpersonal skill. Also experience as a Legal and Licencing Associate for drafting legal documents, provide administrative support and assist in licensing arrangements to related agencies (OSS).
Overview
2
2
years of professional experience
2
2
Languages
Work History
Barista
PT. Sari Coffee Indonesia
05.2022 - Current
- Developed strong product knowledge to upsell menu items and increase overall sales revenue.
- Delivered informative presentations on different types of coffee beans, brewing methods, and flavor profiles during special events.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction.
Intern as Junior Legal and Licencing Associate
PT Sari Coffee Indonesia
05.2023 - 08.2023
- Drafting legal documents
- Analyzed problems and worked with teams to develop solutions.
- Assist in licensing arrangements to related agencies (OSS)
- Assisted senior to successful outcomes in numerous cases.
Usher, Admin, and Receptionist
GBI Puri Indah
11.2021 - 12.2022
- Contributed positively to audience engagement through proactive interaction with attendees before shows started.
- Coordinated group seating arrangements efficiently, accommodating worship events without disrupting overall event flow.
- Facilitated clear communication between staff members and church members by distributing memos and announcements in a timely manner.
- Handled sensitive customer information with confidentiality, adhering to church privacy guidelines.
Education
Economic And Business - Management
Esa Unggul University
DKI Jakarta08.2019
Skills
MS Office
undefinedTimeline
Intern as Junior Legal and Licencing Associate
PT Sari Coffee Indonesia
05.2023 - 08.2023
Barista
PT. Sari Coffee Indonesia
05.2022 - Current
Usher, Admin, and Receptionist
GBI Puri Indah
11.2021 - 12.2022
Economic And Business - Management
Esa Unggul University
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