Michael Gallina
Middleton
Summary
Dynamic General Manager with a proven track record at Birds of Prey Motorsports, excelling in strategic vision and leadership. Expert in budgeting and cost control, driving significant revenue growth while fostering team motivation and customer loyalty. Skilled in branding and marketing, implementing innovative strategies to enhance operational efficiency and market presence.
Customer-oriented General Manager with 20 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
General Manager /Small Business Owner
Birds of Prey Motorsports
08.2011 - 06.2025
- Managed budget implementations, employee evaluations, and contract details.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Formulated policies and procedures to streamline operations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Developed and implemented strategies to increase sales and profitability.
- Interacted well with customers to build connections and nurture relationships.
Parts Manager
High Desert Harley Davidson
08.2007 - 08.2011
- Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Analyzed sales trends to follow demands of customers and in-shop needs.
- Supervised and trained staff on product knowledge and customer service.
- Provided timely, insightful and accurate reports to upper management.
Education
Master of Arts - Organizational Leadership
National University
La Jolla, CA04-2011
Bachelor of Science - Behavioral Sciences
Metropolitan State University of Denver
Denver, CO08-2005
Skills
- Branding
- Sales
- Advertising and marketing
- Cost analysis and savings
- Data review
- Deadline-oriented
- Dealership management
- Leadership
- Budgeting and cost control strategies
- Leadership and team building
- Motivation
Timeline
General Manager /Small Business Owner
Birds of Prey Motorsports
08.2011 - 06.2025
Parts Manager
High Desert Harley Davidson
08.2007 - 08.2011
Master of Arts - Organizational Leadership
National University
Bachelor of Science - Behavioral Sciences
Metropolitan State University of Denver
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