Summary
Work History
Education
Skills
Timeline
Generic

Michael Gonzalez

Meridian

Summary

Dynamic leader with a proven track record at Larry Miller Dodge, adept at resolving customer complaints and transforming challenges into opportunities for loyalty. Excelled in team leadership and problem-solving, enhancing service delivery through effective multitasking and organizational skills. Achieved significant improvements in customer satisfaction and team performance.

Work History

Service Manager

Larry Miller Dodge
  • Resolved customer complaints in professional and timely manner.
  • Met with customers to discuss service needs and offer available solutions.
  • Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
  • Hired, trained and supervised team of service staff members to meet business goals.

Service Advisor

Larry Miller Dodge
  • Resolved customer complaints in professional and timely manner.
  • Met with customers to discuss service needs and offer available solutions.
  • Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
  • Hired, trained and supervised team of service staff members to meet business goals.

Education

Diploma -

Vale High School
Vale, OR

Skills

  • Positive attitude
  • Team leadership
  • Multitasking and organization
  • Problem-solving

Timeline

Service Manager

Larry Miller Dodge

Service Advisor

Larry Miller Dodge

Diploma -

Vale High School
Michael Gonzalez