Michael Scott
Pocatello
Summary
Dynamic professional with extensive experience in leadership and customer service, notably as a Restaurant General Manager at Burger King. Proven track record in money management and team collaboration, excelling in high-pressure environments. Adept at fostering positive relationships and driving operational success through effective communication and strategic planning. Professional with winning attitude and desire to deliver exceptional dining experience. Focused on setting high expectations and raising service standards. Keen to expand customer base through careful oversight and novel promotional methods.
Overview
17
17
years of professional experience
Work History
Sales / Installer
CR Solar / Agri-Solar
01.2020 - Current
- I started out with CR Solar doing door to door sales, and now I am with Agri-Solar doing ground mounts and rooftop installations all around southern Idaho.
Restaurant General Manager
Burger King
Chubbuck
01.2020 - 12.2024
- I am currently working as an RGM at the Chubbuck location.
- I have been with this company for 4 years.
- I started out as a shift leader running shifts and making sure the crew did their tasks, I made deposits at the end of every shift.
- After a little over a year, I was promoted to an assistant manager where I handled deposits and inventory.
- Six months later I was promoted to RGM at the Chubbuck location where my duties grew to include schedule making, payroll meeting, corporate phone calls, labor and sales tracking, holding manager meetings, truck ordering, as well as interviews and hiring.
Installer
Alpha Exterior
01.2019 - 12.2020
- At this company, I helped install metal and vinyl siding, soft fit, faschia, and J channel for homes and businesses in the Idaho Falls and Pocatello area.
Assistant Manager
Sonic
01.2013 - 12.2020
- I worked for this company for about 8 years.
- I worked at 6 separate locations as an assistant manager.
- Sometimes I would work at three different stores in one day between North Carolina and Virginia.
- As an assistant manager, my tasks were inventory, labor tracking, schedule making, bank runs, insuring crew work to the best of their abilities, truck ordering and stocking.
Key Holder / Rock Wall Manager / Kayak Tour Guide / Lead Kite Salesperson
Kitty Hawk Kites
01.2009 - 12.2013
- I worked for this company for about 4 years and held many positions.
- As a key holder, I was in charge of opening and closing the store, arming and disarming the alarm, setting up the outside displays, inventory, ensuring rental equipment, including surfboards, SUP’s and kayaks, were in good condition for customers to rent.
- I was in charge of doing nightly deposits and bank drop offs.
- I also held the position of rock wall manager.
- I was in charge of maintaining the equipment, the rock wall itself, and keeping the climbers safe as the belayer.
- I also held the position of kayak tour guide and would take groups of people in kayaks on tours through the waters of the outer banks of North Carolina.
- I was also a lead kite salesperson and repair man.
- As such, I was the go-to guy for my knowledge on stunt kites and power kites as well as the repair of broken kites' customer would bring in.
Cook
Hardy’s
01.2009 - 12.2012
- I worked 2 and a half years for this company as a cook working all shifts from open to close.
Camp Counselor
Camp Cale
01.2008 - 12.2008
- Company Overview: A Christian summer camp with the Southern Baptists association.
- I was a camp counselor for a Christian summer camp with the Southern Baptists association.
- My duties were to wake up the cabin of kids, get them ready for the day by having them get dressed and clean the cabin for a competition involving 'cabin cops and robbers' inspecting the cabins to figure out which cabin got to get in the breakfast line first.
- We would then meet at the river front for morning prayer which would be led by a different counselor each morning.
- Afterwards we would meet in the dining hall for morning worship followed by three classes in different things.
- I taught fishing class, so my job was to help kids learn about how to catch fish, how to clean the fish, and different facts about fish in the local river.
- Then I would manage taking my group back to our cabin for a rest time which would be followed by dinner and evening worship, then we would meet around a campfire for testimonials and prayer time.
- At the end of the night, I was responsible for ensuring my cabin got ready for bed and was in bed by a certain time.
- Camp went for 7 weeks with a different group of kids each week ranging from ages 7-10 the first 3 weeks, 10 to 13 the next 3 weeks, then, 13- to 17-year-olds the 7th week.
- A Christian summer camp with the Southern Baptists association.
Education
Diploma -
Currituck County High School
Skills
- Money Management
- Time Management
- Leadership
- Communication
- Customer Service
- Teamwork
- Computer Literacy
- Flexibility
Timeline
Sales / Installer
CR Solar / Agri-Solar
01.2020 - Current
Restaurant General Manager
Burger King
01.2020 - 12.2024
Installer
Alpha Exterior
01.2019 - 12.2020
Assistant Manager
Sonic
01.2013 - 12.2020
Key Holder / Rock Wall Manager / Kayak Tour Guide / Lead Kite Salesperson
Kitty Hawk Kites
01.2009 - 12.2013
Cook
Hardy’s
01.2009 - 12.2012
Camp Counselor
Camp Cale
01.2008 - 12.2008
Diploma -
Currituck County High School
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