Michael Statia
Sun Valley
Summary
Proven in enhancing customer experiences at Sun Valley Resort, I excel in relationship management and sales techniques. My strong work ethic and exceptional customer service skills have significantly contributed to repeat business, demonstrating my ability to multitask and engage customers effectively, fostering loyalty and driving sales.
Overview
5
5
years of professional experience
Work History
Fine Dining Server
Sun Valley Resort
01.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Motorcycle Gear Expert
Cycle Gear
01.2020 - 01.2023
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
Bachelor Of Business Administration -
University of California, Riverside
Riverside, CA05.2022
Skills
- Strong work ethic
- Exceptional customer service
- Sales techniques
- Relationship management
Timeline
Fine Dining Server
Sun Valley Resort
01.2023 - Current
Motorcycle Gear Expert
Cycle Gear
01.2020 - 01.2023
Bachelor Of Business Administration -
University of California, Riverside
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