Michelle Pennington
Pocatello,ID
Summary
Dynamic Administrative Assistant with a proven track record at Double H Truma & Addiction Recovery Centers, excelling in customer service and data entry. Recognized for enhancing client relationships and maintaining confidentiality. A proactive team player skilled in office administration, dedicated to fostering collaboration and improving operational efficiency.
Overview
1
1
year of professional experience
Work History
Administrative Assistant
Double H Truma & Addiction Recovery Centers
06.2025 - Current
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Temp Worker
Express Employment Solutions
02.2025 - Current
- Contributed positively to workplace morale by maintaining a professional and positive attitude in all temporary assignments.
- Served as a reliable team player who consistently met or exceeded expectations in all tasks assigned throughout numerous temp jobs.
- Learned semi-skilled and advanced work by shadowing experienced workers.
- Cultivated positive relationships with coworkers, fostering collaboration and teamwork in diverse work environments.
- Balanced boxes on pallets to prevent shifting and damage.
- Improved learning outcomes with well-prepared and engaging training sessions.
- Fostered positive work environment, recognized and addressed team concerns promptly.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Volunteered to help with special projects of varying degrees of complexity.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Reduced downtime, performed regular maintenance on equipment and machinery.
- Enhanced safety standards, conducted regular inspections and implemented new safety protocols.
House Manager
Heath & Happiness
11.2024 - Current
- Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
- Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
Education
High School Diploma - High School
Superior High School
Superior, MT06.2023
Associate of Arts - Culinary Arts; Business Technology
Idaho State University
Pocatello, ID05.2015
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Organization in client listing's
- Intake & outtake documentation
- Various communication channels
- Payments received and documented
Timeline
Administrative Assistant
Double H Truma & Addiction Recovery Centers
06.2025 - Current
Temp Worker
Express Employment Solutions
02.2025 - Current
House Manager
Heath & Happiness
11.2024 - Current
High School Diploma - High School
Superior High School
Associate of Arts - Culinary Arts; Business Technology
Idaho State University
Similar Profiles
Shona TaylorShona Taylor
SUDPT at Spokane Addiction Recovery CentersSUDPT at Spokane Addiction Recovery Centers
Sheldon Brian ConwaySheldon Brian Conway
Kitchen Manager/Chef at Oasis Recovery Centers, Oasis Addiction CounselingKitchen Manager/Chef at Oasis Recovery Centers, Oasis Addiction Counseling
Shahir NaderShahir Nader
Residential Facilitator at St. Joseph's Addiction Treatment & Recovery CentersResidential Facilitator at St. Joseph's Addiction Treatment & Recovery Centers
Dylan BarsalouDylan Barsalou
Customer Service Representative at Montana Dakota Utilities ResourcesCustomer Service Representative at Montana Dakota Utilities Resources
Delia RoblesDelia Robles
Package Handler at Fedex GroundPackage Handler at Fedex Ground