Summary
Overview
Work History
Education
Skills
Interests
I love my job
Timeline
Generic
MICHELLE SCHAN

MICHELLE SCHAN

Beautician
Hannover

Summary

Professional wellness practitioner with solid background in providing therapeutic treatments and enhancing client well-being. Skilled in massage techniques, aromatherapy, and holistic wellness practices. Known for strong teamwork, adaptability, and consistent delivery of results. Effective communicator with passion for client care and personalized service.

Overview

9
9
years of professional experience
4
4
years of post-secondary education

Work History

Spa Therapist

Giardino Hotels
08.2024 - 01.2025
  • Delivered high-quality massages and body treatments, contributing to an overall positive guest experience.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Maintained a hygienic and relaxing spa environment, ensuring optimal wellness experiences for all guests.

Beauty Therapist/Spa Manager

Lima Peace of Mind
06.2021 - 01.2024
  • Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
  • Enhanced client relationships through excellent customer service and effective communication skills.
  • Managed appointment scheduling efficiently, optimizing the use of available time slots while minimizing wait times for clients.
  • Trained and mentored staff members to achieve optimal performance levels and maintain high standards of service.

CUSTOM SERVICE AGENT

Arvarto Bertelsmann
02.2021 - 05.2021
  • Demonstrated empathy in handling difficult situations, fostering trust and loyalty among customers.
  • Maintained a high level of professionalism when interacting with customers, ensuring positive experiences.

Spa Therapist

Trofana Royal
11.2019 - 09.2020
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Educated guests on self-care techniques, promoting long-lasting benefits from spa services.
  • Explained benefits of skin care products to clients.
  • Developed strong relationships with clients through empathetic listening skills and genuine concern for their wellbeing.
  • Conducted thorough consultations with clients to determine specific needs and recommend appropriate therapies.

Spa Therapist

Air Sea Holiday
10.2015 - 03.2019
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Maintained accurate records of client information, including preferences, allergies, and contraindications for future reference during appointments.
  • Managed appointment scheduling efficiently, maximizing therapist utilization and minimizing wait times for guests.
  • Promoted a holistic approach to wellness by incorporating aromatherapy techniques into treatments when appropriate.
  • Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
  • Flexibly worked evenings and weekends to maintain proper spa coverage.
  • Provided clients with knowledge of all cosmetic services being provided.

Education

Yoga Teacher Training 200 Hrs

House of Om
Bali, Indonesia
04-2025

TOUCHPOINT MANAGER -

Workshop Anne M. Schüller
Germany
08.2022 - 09.2022

Management of Cosmetic -

Elite School
Germany
01.2021 - 01.2022

University of Applied Sciences Entrance Qualificat -

Elisabeth-Selbert-Schule
Germany
06.2011 - 06.2012

Training Cosmetic -

Elisabeth-Serlbert-Schule
Germany
06.2009 - 06.2011

Skills

    Touchpoint Management

    Write rosters

    Massage techniques

    Facial treatments

    Skin analysis

    Waxing services

    HydraFacials

    Cosmetology

Interests

Wellness

Fitness

Yoga

Meditation

Healthy lifestyle

I love my job

I´m passionate about helping customers relax and feel their best. I truly love my job, its my passion and feel grateful to do what i love every day.

Timeline

Spa Therapist

Giardino Hotels
08.2024 - 01.2025

TOUCHPOINT MANAGER -

Workshop Anne M. Schüller
08.2022 - 09.2022

Beauty Therapist/Spa Manager

Lima Peace of Mind
06.2021 - 01.2024

CUSTOM SERVICE AGENT

Arvarto Bertelsmann
02.2021 - 05.2021

Management of Cosmetic -

Elite School
01.2021 - 01.2022

Spa Therapist

Trofana Royal
11.2019 - 09.2020

Spa Therapist

Air Sea Holiday
10.2015 - 03.2019

University of Applied Sciences Entrance Qualificat -

Elisabeth-Selbert-Schule
06.2011 - 06.2012

Training Cosmetic -

Elisabeth-Serlbert-Schule
06.2009 - 06.2011

Yoga Teacher Training 200 Hrs

House of Om

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MICHELLE SCHANBeautician