Experienced Visa Specialist with knack for streamlining visa
application processes and enhancing client satisfaction. Led initiatives that reduced processing times and improved compliance, ensuring up-to-date knowledge and seamless operations and abilities which will be useful toperform various tasks related to Tour and Travel.
Overview
3
3
years of professional experience
Work History
Visa Specialist
PT. Semesta Hobi Wisata (Hobi Holidays)
Jakarta, Indonesia
07.2023 - Current
Processing visa application for France, Netherlands, Germany, Switzerland, Italy, Spain, Polandia, Portugal, Hungary, United States of America, United Kingdom, Australia, New Zealand, Canada, Japan, South Korea, South Africa, Russia, Cina, Taiwan.
Processing efficiency by maintaining updated knowledge of Embassy laws and regulations.
Implemented new strategies for effective communication with foreign embassy.
Collaborated productively with other departments enhancing overall operational efficiency.
Faster resolution of visa issues with detailed record keeping.
Educating customers about visa document requirements
Collect data and manage document requirements for visa.
Responsible to input applicants data and process it on embassy system carefully and accurately.
Assisting client at the embassy.
Submitting document to the embassy.
Visa Specialist
PT. Khasanal Global Intergasional
Tangerang, Banten
04.2022 - 07.2023
Processing visa application for Schengen Area, United States of America, United Kingdom, Australia, New Zealand, Canada, Japan, South Korea.
Educating customers about visa document requirements
Data collecting and managing document requirements for visa related.
Responsible to input applicants data and process it to the embassy system carefully and accurately.
Assisting client at the embassy.
Submitting document to the embassy.
Education
A-Levels - Ilmu Komunikasi FHISIP - S1
Universitas Terbuka
Jakarta
06.2022 -
Skills
* Customer service
* Costomer Counseling
* Team Work
* Problem Solving
* Data management
*Flexibility
Timeline
Visa Specialist
PT. Semesta Hobi Wisata (Hobi Holidays)
07.2023 - Current
A-Levels - Ilmu Komunikasi FHISIP - S1
Universitas Terbuka
06.2022 -
Visa Specialist
PT. Khasanal Global Intergasional
04.2022 - 07.2023
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