MIDUK WILLYAM A.
Sales Supervisor
Depok
Summary
Marketing with experience in MPS and a wide range of extensive skills, including customer communication and data accuracy.
Overview
19
19
years of professional experience
2
2
Certifications
Work History
ACCOUNT EXECUTIVE - BUSINESS CONSULTANT
PT. Galva Technologies
04.2015 - 01.2025
- Responsible for the prospective customer database. This includes both offline (direct canvassing) and online (social media, telephone, googling).
- Responsible for the assigned territory, both in terms of buildings and areas.
- Collecting databases with a daily target system, with a minimum of 10 accounts per day.
- Developing work strategies to achieve the monthly target of closing at least 4 MFP machines.
- Compiling databases ranging from suspects, prospects, hot prospects to deals or drops.
- Developing communication strategies to achieve customer KPIs in terms of document solutions.
- Working with the team to satisfy customers in order to achieve positive value for the company.
- Presenting products and their added value compared to existing potential customers.
- Collecting data on existing customers regarding purchases and rentals of printers, scanners, and photocopiers to be used as assessment data, which will later be presented.
- Ensuring that quotations, proposals, and company profiles are received by potential customers.
- Ensuring that the machine delivery and installation processes run smoothly.
- Responsible for the completeness of new customer legal data.
- Responsible for the smooth running of the machine demo/poc process at prospective customers.
- Closing deal data: PT. Ruang Raya Indonesia (Ruang Guru) 12 Units (still in the process of adding units), PT. Parna Raya 2 Units, Entertainment Indonesia (Celebrity Fitness) 31 Units, Fitness First Indonesia 12 Units, STM T
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IT SUPPORT
PT. Quadra Solution
01.2014 - 03.2015
- Work hard to resolve issues with E-KTP devices sent from the regions.
Responsible for sending E-KTP devices back to the regions.
Ensure the availability of new devices for tenders in each region.
Prepare daily device and solve reports to check data accuracy and resolve discrepancies.
Sell laptop and PC units.
Collaborate with cross-functional teams for effective IT support in various projects throughout the organization.
Ensure the timely resolution of any technical issues with PBX systems by collaborating with IT support staff and vendors.
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IT ADMIN
Dinas Kependudukan dan Pencatatan Sipil Kota Pematangsiantar
09.2005 - 10.2013
- Creating Excel spreadsheets to generate accurate calculations and develop reports on birth, death, marriage, and divorce records of residents.
- Responsible for population data documents in the management of population documents.
- Monitoring the software system and network of civil registry and sub-district employees.
Responsible for the E-KTP data recording process. - Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
Education
Bachelor of Science - Fakultas Ekonomi
Universitas Pancasila
Jakarta, Indonesia 04.2001 -
Diploma I - Manajemen Informatika
Akademi Informatika Widyaloka
Pematangsiantar, Indonesia01.2005
Skills
Communication - 89%
Certification
Kategori SIM A
References
Sidik, Tri Raharjo, straharjo@galva.co.id, +62 856-8005-021, PT. Galva Technologies, Tbk
Timeline
ACCOUNT EXECUTIVE - BUSINESS CONSULTANT
PT. Galva Technologies
04.2015 - 01.2025
IT SUPPORT
PT. Quadra Solution
01.2014 - 03.2015
IT ADMIN
Dinas Kependudukan dan Pencatatan Sipil Kota Pematangsiantar
09.2005 - 10.2013
Bachelor of Science - Fakultas Ekonomi
Universitas Pancasila
04.2001 -
Diploma I - Manajemen Informatika
Akademi Informatika Widyaloka