Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mikayla Miller

Administrative Assistant
Boise

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Idaho State University- College Of Health Professions
04.2023 - Current
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.

Receptionist

Ada Vet Hospital
07.2022 - 09.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.

Customer Service Representative

Axiom
01.2021 - 08.2022
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.

Education

Bachelor of Arts - University Studies

Idaho State University
Pocatello, ID
05.2001 -

Skills

Office administration

Administrative support

Data entry

Computer skills

Microsoft Excel

Time management

Meeting planning

Calendar management

Scheduling

Minute taking

Certification

Paralegal Certification

Timeline

Paralegal Certification

03-2024

Administrative Assistant

Idaho State University- College Of Health Professions
04.2023 - Current

Receptionist

Ada Vet Hospital
07.2022 - 09.2023

Customer Service Representative

Axiom
01.2021 - 08.2022

Bachelor of Arts - University Studies

Idaho State University
05.2001 -
Mikayla MillerAdministrative Assistant