MIRAJUR RAHMAN
Perth
Summary
Dedicated retail team member skilled in enhancing customer experiences through effective trolley management and cleanliness. Successfully maintained safety and organizational standards, promptly addressing hazards and customer inquiries. Contributed to team success in dynamic environments by ensuring product availability and exceptional service.
Overview
6
6
years of professional experience
Work History
Trolley Collection and Cleaning Team Member
Woolworths Group
Currambine
03.2025 - Current
- Collected and returned shopping trolleys across store premises and car park areas to support customer convenience.
- Ensured continuous trolley availability for customers during trading hours to enhance shopping experience.
- Maintained clean, safe, and organized outdoor areas, including trolley bays and customer access points, to promote a positive shopping environment.
- Conduct cleaning duties to support a positive shopping environment.
- Identify and report safety hazards and maintenance issues promptly.
- Follow workplace health and safety procedures and safe manual handling practices.
- Assist customers with enquiries in a friendly and professional manner.
- Work collaboratively with team members to support smooth store operations.
Grocery Team Member
SHWAPNO
Dhaka
09.2023 - 12.2024
- Replenished shelves and maintained product availability across multiple departments.
- Assisted customers with product enquiries and locating merchandise.
- Maintained merchandising standards and accurate product pricing.
- Performed stock rotation and inventory support activities.
- Assisted with receiving, unloading, and organising deliveries.
- Maintained cleanliness and safety standards throughout the store.
Customer Service Executive
bKash
Dhaka
10.2020 - 12.2021
- Resolved customer concerns and service-related issues, contributing to overall customer satisfaction.
- Responded to customer enquiries with professionalism and efficiency, ensuring positive customer experiences.
- Assisted customers with account access and password reset requests, facilitating smooth access to services.
- Maintained accurate customer records and documentation.
Education
Master of Business Analytics -
Kaplan Business School
Perth, WA06-2026
Bachelor of Business Administration - Finance
North South University
Dhaka, BangladeshSkills
- Customer Service
- Retail Operations
- Trolley Management
- Cleaning and Maintenance
- Stock Replenishment
- Merchandising
- Inventory Support
- Product Presentation
- Teamwork and Collaboration
- Workplace Health and Safety (WHS)
- Manual Handling
- Time Management
- Communication Skills
- Attention to Detail
- Problem Solving
- Reliability and Punctuality
Additional Information
Available for weekday, evening, weekend, and public holiday shifts., Physically fit and comfortable with manual handling tasks., Strong commitment to customer service and workplace safety., Current Australian retail experience., Eligible to work in Australia under student visa conditions.
Additional Information
• Available for everyday excepts monday,weekend, and public holiday shifts.
• Physically fit and comfortable with manual handling tasks.
• Strong commitment to customer service and workplace safety.
• Current Australian Driver's License.
• Eligible to work in Australia under student visa conditions.
Timeline
Trolley Collection and Cleaning Team Member
Woolworths Group
03.2025 - Current
Grocery Team Member
SHWAPNO
09.2023 - 12.2024
Customer Service Executive
bKash
10.2020 - 12.2021
Master of Business Analytics -
Kaplan Business School
Bachelor of Business Administration - Finance
North South University