Mira Sulma Mardliah
Software Quality Assurance
Jakarta
Summary
Hands-on Software Quality Assurance Tester accustomed to working in complex, project-based environments. Expertise in manual testing, documentation and defect tracking. Logical and innovative professional with 14 years of experience designing, developing and implementing test plans, test cases.
Overview
14
14
years of professional experience
Work History
Software Quality Assurance
Govtech Edu
02.2021 - Current
- Create User Acceptance Test document
- Create Regression Test document
- Analyze Product Requirement Design document from product team
- Communicate with development team concerning project
- Bolstered overall efficiency within the QA department by creating reusable test scripts tailored to specific applications or system components.
Software Quality Assurance
PT. Global Tiket Network
04.2019 - 01.2021
- Improved software quality by developing and executing comprehensive test plans and cases.
- Increased customer satisfaction by validating that features met user requirements throughout the development lifecycle.
- Used Postman to test and execute API test.
Software Quality Assurance
TADA
09.2017 - 03.2019
- Create User Acceptance Test document
- Create Regression Test document
- Analyze Product Requirement Design document from product team
- Communicate with development team concerning project
- Handling feedback users from customer service team
Quality Assurance Lead
PT. Akasanet Bumi Nusantara
10.2015 - 08.2017
- Mentored junior team members in quality assurance best practices, fostering a culture of continuous improvement.
- Managed test case creation and execution to ensure comprehensive coverage of all feature sets.
- Created detailed defect reports for clear communication between development teams about identified bugs.
- Collaborated with cross-functional teams to ensure seamless integration of QA efforts into product development lifecycle.
- Established and updated QA processes and metrics in line with industry best practices and project goals.
- Wrote, reviewed and approved documents to preserve quality assurance.
- Coached and motivate 2-person QA team to develop competencies.
Software Quality Assurance Tester
PT. Moka Teknologi Indonesia
01.2015 - 03.2015
- Interacted with software application developers and customer service teams to clarify design specifications, test requirements, and address defect resolutions.
Project Consultant
PT. Walden Global Services
05.2012 - 04.2014
- Developed project plans and schedules to set clear expectations, resulting in improved team productivity.
- Built strong relationships with clients through effective communication and understanding their needs, promoting repeat business opportunities.
- Prepared contingency plans.
- Incorporated feedback from clients and stakeholders to refine project strategies, ensuring alignment with their expectations.
Software Quality Assurance Tester
PT. Walden Global Services
09.2010 - 03.2012
- Streamlined communication between developers and testers through clear documentation of test cases, expected results, and defect reports.
- Improved software quality by developing and executing comprehensive test plans and cases.
- Increased customer satisfaction by validating that features met user requirements throughout the development lifecycle.
Education
Bachelor of Science - Information Technology
Maranatha Christian University
BandungSkills
Ability to write User Manual document
undefinedTimeline
Software Quality Assurance
Govtech Edu
02.2021 - Current
Software Quality Assurance
PT. Global Tiket Network
04.2019 - 01.2021
Software Quality Assurance
TADA
09.2017 - 03.2019
Quality Assurance Lead
PT. Akasanet Bumi Nusantara
10.2015 - 08.2017
Software Quality Assurance Tester
PT. Moka Teknologi Indonesia
01.2015 - 03.2015
Project Consultant
PT. Walden Global Services
05.2012 - 04.2014
Software Quality Assurance Tester
PT. Walden Global Services
09.2010 - 03.2012
Bachelor of Science - Information Technology
Maranatha Christian University
Soft Skills
- Strong analytical and problem-solving skills.
- Attention to detail and ability to identify defects.
- Adaptable to new technologies and project requirements.
- Effective communication skills, both written and verbal, for reporting issues and collaborating with teams.
Technical Skills
- Ability to write User Manual document.
- Ability to write User Acceptance Test document.
- Ability to write Cross Browser Test document.
- Ability to write Regression Test document.
- Experience with testing tools like Postman, JMeter, YSlow.
- Experience with defect tracking tools like Jira, Mantis Bug tracker, TestRails.
- Familiar with Agile methodologies and Scrum framework.
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