Took vital signs to assess patient health progress and needs.
Coordinated and collaborated with various multidisciplinary teams to coordinate care and promote patient safety and health.
Managed complex medical equipment such as ventilators or feeding tubes as needed for specialized patient populations.
Maintained timely documentation of patient progress, facilitating effective communication among the care team members.
Supermarket Manager
Jameela Supermarket
05.2019 - 10.2024
Increased customer satisfaction by implementing efficient store operations and maintaining a well-organized, clean environment.
Provided exceptional customer service by addressing concerns promptly and courteously, enhancing their shopping experience.
Conducted regular performance evaluations of staff members, setting clear expectations for future goals and career development opportunities.
Leveraged technology solutions to streamline administrative tasks such as scheduling, payroll processing, and inventory tracking.
Tour Guide
Indonesia
03.2014 - 10.2019
Provided excellent customer service during pre-tour interactions such as answering questions via email or phone calls.
Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests.
Built personal relationships with guests to promote positive experiences.
Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
Driver
Kota Bunga Indonesia
06.2011 - 2013
Followed all relevant traffic laws and safety regulations.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Achieved safe driving records by consistently following traffic rules and regulations.
Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Delivered goods and products to customer on time and in excellent condition.
Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
Reduced fuel consumption through strategic route planning and efficient driving techniques.
Receptionist
Hotel All Season Bali
2010 - 2011
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Responded to inquiries from callers seeking information.
Resolved customer problems and complaints.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Handled cash transactions and maintained sales and payments records accurately.
Kept reception area clean and neat to give visitors positive first impression.
House Cleaner
Egypt
06.2009 - 10.2010
Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Adhered to professional house cleaning checklist.
Maintained a safe working environment through proper use of cleaning products and equipment.