Mohammad Rizky Yanuar Rizky
Spv, Branch Manager, Sub Manager
Summary
Dynamic professional with a proven track record at PT. Bank Tabungan Pensiunan Nasional, excelling in team leadership and operations management. Recognized for enhancing customer satisfaction and driving performance through strategic planning and effective staff development. Committed to fostering collaboration and achieving business growth in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Jenius Sub Manager Offline Acqustion Retail&Event
PT. Bank Tabungan Pensiunan Nasional (Bank BTPN)
06.2018 - 07.2024
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Create plan, organize direct&control team to acquisition team
- Ahcv target NOA Growth 110%
- Funding&Leading Growth in 40%
- 1 Team funding target of 1.4M in one month get 1.8M
Area Sales Supervisor
PT. Witami Tunai Mandiri ( TrueMonay)
03.2016 - 05.2018
- Implemented efficient processes for order processing, fulfillment, and delivery, streamlining daily operations within the territory.
- Reviewed daily metrics of account executives to evaluate strengths and weaknesses.
- Enhanced communication within the team through regular meetings focused on progress updates, brainstorming sessions, or problem-solving discussions.
- Established key partnerships with local businesses, leading to mutually beneficial collaborations and increased sales leads.
- Distribution of Banten area agents 40% avery year
- Fostering good relations with the agent, cafe, a grocery, RO, outlet
- Create a strategy sales strategies and disseminate to the sales team
Account Maintenence Micro
Bank Mandiri Syariah
08.2015 - 02.2016
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Responsible for achievement of quality billing and maintenance
- Responsible for the completion of the customers who are in arrears or customer problem
- Monitoring and directing his subordinates so that the unit can run smoothly, effectively and effciently
- NPL 3% Managed area
Salesperson
Bayu Herang Abadi ( XL AXIATA )
06.2014 - 05.2015
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Expanded customer base through targeted prospecting and networking efforts.
- Growth area modern chennel device cantertarget distibusi 100% each store
Education
Sarjana Ilmu Komunikasi - Manajemen Komunikasi
Universitas Islam Bandung
Bandung, Indonesia 04.2001 -
Skills
Team leadership
Accomplishments
The Best Selling XTRA ON Sales Perfomance XL AXIATA 2014
The Team Sales National PT. Witami Tunai Mandiri (TrueMonay) 2016
The Bast Team Leader Sub Manager Regional Jenius Bank BTPN 2022&2023
The Best Perfomance Team Bandung Jenius Bank BTPN 2022&2023
The Best Team Credit Card&Leading Jenius Bank BTPN 2023
Timeline
Jenius Sub Manager Offline Acqustion Retail&Event
PT. Bank Tabungan Pensiunan Nasional (Bank BTPN)
06.2018 - 07.2024
Area Sales Supervisor
PT. Witami Tunai Mandiri ( TrueMonay)
03.2016 - 05.2018
Account Maintenence Micro
Bank Mandiri Syariah
08.2015 - 02.2016
Salesperson
Bayu Herang Abadi ( XL AXIATA )
06.2014 - 05.2015
Sarjana Ilmu Komunikasi - Manajemen Komunikasi
Universitas Islam Bandung
04.2001 -
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