Mohammad Haekal

Offering solid foundation in IT principles and strong desire to learn and grow in support environment. Brings ability to quickly grasp new technologies and problem-solving techniques relevant to technical support roles. Ready to use and develop analytical thinking and communication skills in [Desired Position] role. Driven and adaptable with knack for troubleshooting and resolving technical issues. Familiar with operating systems and network configurations, bringing foundational skills in hardware and software support. Ready to deliver impactful solutions and ensure seamless technical operations. IT professional with experience in technical support and troubleshooting. Strong focus on team collaboration, ensuring reliability and adaptability in dynamic environments. Skilled in hardware and software diagnostics, network configuration, and customer service. Known for clear communication, problem-solving, and dedication to achieving results. Talented Technical Support Representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Proven skill in resolving problems quickly on first call. Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.