Mohammad Ikhsan Bagus
Telemarketing
Jakarta
Summary
A highly accomplished telemarketing professional with over 5 years of experience in the insurance industry. Proven track record of excellence, including The Best Attendance, The Best Rookie Development, and an Award Trip to Korea at Chubb Life. Recognized as The Best Telemarketing at AIA and consistently ranked among the top 3 sales performers in the team. Skilled in sales strategies, persuasive communication, and consistently exceeding targets. Committed to delivering exceptional results and driving business growth.
Overview
6
6
years of professional experience
4
4
Certifications
Work History
Telemarketing
Danamon Insurance
12.2024 - Current
- Successfully generated high-quality leads and exceeded sales targets for insurance products through effective telemarketing strategies.
- Provided detailed explanations of insurance policies, ensuring customer understanding and increasing policy conversion rates.
- Built long-term relationships with clients, resulting in high customer retention and referral rates.
- Maintained accurate and up-to-date customer records, optimizing follow-up efficiency and sales tracking.
- Consistently ranked among top performers by implementing innovative sales approaches and adapting to market trends.
Telemarketing
AIA Financial
09.2021 - 09.2024
- Conduct outbound calls to offer insurance products and meet sales targets.
- Explain insurance benefits and policy details clearly to potential customers.
- Build and maintain strong relationships with clients.
- Update and manage customer records in the database.
- Participate in training and strategy meetings to improve sales and communication skills.
Telemarketing
Chubb Life Insurance
01.2019 - 08.2021
- Conduct outbound calls to promote products/services and meet sales targets.
- Effectively communicate product benefits to potential customers.
- Establish and maintain strong customer relationships.
- Update and manage customer records in the database.
- Engage in training and strategy meetings to enhance sales techniques.
Education
Bachelor’s in Communication Science
Universitas Terbuka
Jakarta, Indonesia 04.2001 -
Skills
- Telemarketing regulations
- Outbound telemarketing
- Telemarketing strategies
- Telemarketing expertise
Certification
The Best Attandace
Timeline
Telemarketing
Danamon Insurance
12.2024 - Current
The Best Telemarketing Officer
08-2023
Telemarketing
AIA Financial
09.2021 - 09.2024
The best Rookie Development
02-2020
Awards Trip Korea
02-2020
The Best Attandace
08-2019
Telemarketing
Chubb Life Insurance
01.2019 - 08.2021
Bachelor’s in Communication Science
Universitas Terbuka
04.2001 -
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