Msoffice
Moh Chairummin Alfisyah
Teller
Palembang,LA
Summary
Accomplished Teller at Bank Mandiri and Wedding Planner at Kiyamura, adept in cash handling and customer relationship building. Excelled in reducing wait times and negotiating cost savings, enhancing client satisfaction. Skilled in financial advising and drawer balancing, with a proven track record of achieving significant achievements in customer service and event planning.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Teller
Bank Mandiri
04.2022 - Current
- Processed customer transactions promptly, minimizing wait times.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
- Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
Wedding Planner
Kiyamura
02.2022 - Current
- Organized detailed timelines for pre-wedding preparations and day-of-event activities, ensuring punctual proceedings.
- Created and designed tailor-made wedding plans to maximize client budget, keep client happy and cultivate referrals.
- Enhanced client satisfaction by meticulously planning and executing customized wedding events.
- Conducted initial consultation with clients to discuss wedding details, venue options and other logistics to understand vision and budget.
- Negotiated favorable contract terms with vendors, resulting in significant cost savings for clients.
Education
Bachelor of Science - Electrical Engineering
Universitas Muhammadiyah Palembang
Palembang, Indonesia 04.2001 -
Skills
Cash handling
Customer relationship building
Cash handling and management
Financial advising
Drawer balancing
Software
Timeline
Teller
Bank Mandiri
04.2022 - Current
Wedding Planner
Kiyamura
02.2022 - Current
Bachelor of Science - Electrical Engineering
Universitas Muhammadiyah Palembang
04.2001 -
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