Dedicated Sales & Operation professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
Work History
Director Of Operations
PT.PM-International Indonesia
4 2019 - Current
Monitored office workflow and administrative processes to keep operations running smoothly.
Implemented data-driven decision-making processes to enhance operational performance and achieve targets.
Ensured optimal resource utilization by employing effective project management methodologies that maximized ROI without compromising quality or deadline adherence.
Implemented innovative programs to increase employee loyalty and reduce turnover.
Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
Sales & Marketing Manager
PT.PM-International Indonesia
01.2010 - 04.2019
Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
Optimized sales processes, streamlining procedures for increased efficiency and better customer service.
Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Built relationships with customers and community to establish long-term business growth.
Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
Sales & Marketing Manager
MKG Network Sdn Bhd, Malaysia
01.2006 - 01.2009
Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Optimized sales processes, streamlining procedures for increased efficiency and better customer service.
Developed sales strategy based on research of consumer buying trends and market conditions.
Negotiated contracts skillfully, achieving favorable terms that contributed to bottom-line results.
Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Increased sales revenue by implementing targeted marketing strategies and effective sales techniques.
Merchant Operation Lead at PT. Airpay International Indonesia (Shopee Indonesia)Merchant Operation Lead at PT. Airpay International Indonesia (Shopee Indonesia)
Assistant Manager Sales & Application Engineer at AAF International IndonesiaAssistant Manager Sales & Application Engineer at AAF International Indonesia
Production Support Team - Assistant Manager Role at PT Shopee International IndonesiaProduction Support Team - Assistant Manager Role at PT Shopee International Indonesia